How can I get two missing parts in the pack B? Delivered without the gold ring and nut

Dear Customer, Thank you for your question about our product. Sorry for the missing parts. Please contact us by our customer email customercare@viswinart.com. We are willing to solve your problem. Thank you!

Can the top canvas holder come down to hold a smaller canvas while using the easel while seated?

Dear customer, thank you for your question about our product. The top canvas holder can come down to hold a smaller canvas, but you need to raise the tray to hold the canvas at the same time. The easel is suitable for painitng while standing or seated. Don't hesitate to contact us if you have any other questions.

i need to use this for a picture. what is the maximum width that can be used on this?

Dear customer, thank you for your attention to our product! Please see the information below. The tray is 1 3/5" (40 mm) thick. You can refer to the second and fourth pictures to get the specific size. If the tray is not wide enough for your picture, I kindly recommend another easel, its tray is 2" (50 mm) thick, which might meet your needs. Here is the link: https://www.amazon.com/dp/B09125SLZP Hope my answer is able to assist you. If you have any other questions, please feel free to contact us by e-mail: customercare@viswinart.com.

How low and high from the ground can i adjust the bottom resting piece (above tray) where my canvas sits? (for sitting & standing) can i raise it?

Dear customer, thank you for your attention to our product! This easel is suitable for standing & sitting! Please see the information below. The height of the upper tray (where the canvas sits) can be adjusted from 20" (510 mm) to 47 1/5" (1200 mm) high. You can easily adjust the height of the tray by using the metal ratchet under it. (When raising the height of the tray, it is more convenient to directly pull the mast up!) Hope my answer is able to assist you. If you have any other questions, please feel free to contact us by e-mail: customercare@viswinart.com.

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Description

🎨 Elevate your art game with VISWIN’s premium H-frame easel — where stability meets style!

LIFETIME CONFIDENCE - Crafted from eco-friendly German beech with a lifetime warranty—art that lasts a lifetime.
ORGANIZED CREATIVITY - Dual-layer adjustable tray keeps all your tools within arm’s reach and clutter-free.
MASSIVE CANVAS CAPACITY - Securely hold canvases up to 93 inches and 30kg for your largest masterpieces.
SMOOTH MOBILITY STABILITY - Lockable silent wheels and a solid 24x24 inch base for easy, stable repositioning.
ULTIMATE HEIGHT FLEXIBILITY - Effortlessly adjust from 75 to 146 inches to fit any creative vision.

The VISWIN Premium H-Frame Easel is a robust, height-adjustable wooden easel made from durable German beech wood. It supports large canvases up to 93 inches and 30kg, features a dual-layer adjustable tray for tool organization, and includes lockable silent wheels for easy mobility. Designed for professional artists and serious hobbyists, it offers exceptional stability with a 24x24 inch solid base and comes with a lifetime warranty, ensuring long-term creative support.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Manufacturer	VISWIN
Model Number	ELHF_W02DN_V
Package Dimensions	138 x 18.6 x 17 cm
Material	木材キャンバス木製。
Color	ナチュラル
Package Weight	12.58 Kilograms
Batteries Required	No
Batteries Included	No
Brand Name	VISWIN
Item Weight	28.66 Pounds

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