Are there any instructions? The "instructions" that come with it are useless, for example "Do not put fingers or hands into the product".

There really are no instructions, which I found frustrating. I figured it out.

Is a Battery Pack to iPhone cable included?

The PowerStation XL power bank did not come with any cables

Is it wireless charging

Not wireless charging. That would be a nice feature to add though.

I see in the description it has a fabric finish, but I don’t see this in the images. It looks like smooth plastic. Is there a fabric finish?

I thought it said it had a fabric finish but when it came it's a plastic finish. Doesn't affect how it works but I was surprised.

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Description

⚡ Stay powered, stay unstoppable — wherever life takes you!

LIGHTNING FAST BOOST - 50% charge in just 30 minutes via 20W USB-C PD port
TRAVEL READY ELEGANCE - Compact, fabric finish resists scratches and fits effortlessly in your bag
POWER THROUGH YOUR DAY - Up to 4 full phone charges with massive 20,000 mAh battery
ECO CONSCIOUS RELIABILITY - Made with 50% recycled plastic and backed by a 2-year warranty
CHARGE ALL YOUR ESSENTIALS - Simultaneously power 3 devices with dual USB-A + USB-C ports

The mophie Powerstation XL 20,000 mAh power bank delivers up to 4 full phone charges with a high-capacity battery, supports ultra-fast 20W USB-C Power Delivery charging, and can charge three devices simultaneously via two USB-A ports and one USB-C port. Its sleek, durable fabric finish and compact design make it an ideal travel companion, while its eco-friendly build and 2-year warranty ensure sustainable, dependable power on the go.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.