Why won't my mic work? I have been trying to test it through Discord and it says the input device and output is working but no audio came from my mic.

Hello, please check your the switch of microphone on control box was turn on; if the mic can't still work, please contact with our after-sale team, we will be here to deal with your problem.

Where does this ship from?? The delivery date is awhile and I just ordered them today

it took me about 2 days to get it here and i have prime :))

Too quiet? I turned the sound up all the way and I can barely hear anything…

It worked for a few days & then stopped. It's just sitting there now.

does the mic work on nintendo switch when playing fortnite

No the mic doesn't work on the switch at all. At least you can hear from the headphones.

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Description

😺 Level up your style and sound—because your headset should be as bold as your game.

PLUG PLAY CONVENIENCE - Universal 3.5mm jack ensures seamless compatibility across PC, PS4, Xbox, smartphones, and more—no adapters needed.
CRYSTAL CLEAR 103 D B SOUND - Experience every game, movie, and call with immersive, high-fidelity audio that puts you in the center of the action.
ICONIC REMOVABLE CAT EARS - Switch from playful to professional instantly with detachable cat ears that make your setup uniquely yours.
ALL DAY COMFORT LEATHER PADS - Soft, breathable leather ear cushions and lightweight design keep you comfortable through marathon gaming or remote work sessions.
FOLDABLE NOISE CANCELING MIC - Communicate clearly with a flexible, foldable mic that filters background noise so you stay in control and on top.

The SOMIC G951S-Purple is a wired stereo gaming headset featuring a high-quality 3.5mm jack for broad device compatibility, immersive 103dB sound, and a unique removable cat ear design. Lightweight with soft leather ear pads and a foldable noise-canceling microphone, it’s engineered for comfort and crystal-clear communication during gaming, remote work, or online classes.

Specifications

Headphones Jack	3.5 mm Jack
Model Name	G951S-Purple
Connectivity Technology	Wired
Wireless Communication Technology	Bluetooth
Included Components	1 x Cat Ear Headphones, 3.5mm Y adapter x 1, Japanese instruction manual x 1, Removable cat ears x 2
Age Range (Description)	Adult
Material	Leather
Compatible Devices	Cellphones, Laptops, MAC, PC, PS5/PS4/pro/Slim, Switch, Tablets, XBOX one/S/X
Control Type	Noise Control
Cable Feature	Retractable
Item Weight	0.5 Kilograms
Style	Games, music, voice calls
Audio Sensitivity	103 Decibels
Batteries Required	No
Item Shape	Headband
Manufacturer	SOMIC
Item Model Number	G951S Purple
Product Dimensions	26.4 x 21.6 x 11.2 cm; 500 g

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.