Does this have to be unscrewed from under the counter every time to fill it?

Hello! I bought this product. It is beautiful and can be refilled from the top of the counter. I'm 73 and that's why I purchased it.

My current dispenser drips several times after pumping, leaving a puddle of soap below. Has anyone had this problem with this one?

Only a guess, a possibility, even probability: The liquid soap is too thick, i.e., viscous. When mixing a 16-ounce batch, at maximum use 8 ounce actual soap with 8-oz water. I'd suggest less soap than that, 7 oz with 9 oz water. The nozzle possibly is on the verge of "clogging" with the too-thick soap, a quantity remains within the tube, and as time passes the portion within the tube slowly dribbles out. Give it a try - thin the mix; never, ever use soap straight from the bottle. I'd also suggest a thorough flush out and cleaning of the entire mechanism; pump pressure possibly is being held back, builds up because of excessive thickness of the soap...then slowly forces more soap upward and out.

Can someone who purchased this confirm if an18 ounce refillable bottle is included as stated on Moen's website?

"Exactly 18 ounces?" - I have no idea, but it's at least 16, which is what I fill the container with in terms of volume, a 50-50 soap/water mix; full strength dishwashing soap seems to overwhelm the pump. Likewise, a few months use and valve-sticking has occurred, the internal spring possibly slightly weak.

Is there a matching faucet for the white Moen soap dispenser 3942W ?

Hello and thank you for your interest in Moen products. The Moen Deck Mounted Kitchen Soap Dispenser doesn’t have a specific faucet model to match it. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

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🖤 Upgrade your sink game with sleek, smart style!

BUILT TO LAST - Crafted from premium materials and backed by Moen’s limited lifetime warranty, this dispenser is a long-term style and performance investment.
EFFORTLESS REFILLS - Top-lift 18 oz reservoir means no more crawling under the sink—refill in seconds and keep your flow uninterrupted.
SEAMLESS SINK INTEGRATION - Deck-mounted design fits most standard sinks, perfectly coordinating with Moen faucets for a cohesive look.
SOPHISTICATED MATTE BLACK - Elevate your kitchen with a fingerprint-resistant, water spot-proof finish that screams modern elegance.
DUAL PURPOSE FUNCTIONALITY - Use it for soap or lotion—because your kitchen deserves versatility without compromise.

The Moen 3942BL is a matte black, deck-mounted kitchen soap dispenser featuring an 18-ounce refillable bottle accessible from above the sink. Designed to coordinate with Moen faucets, it offers easy installation, dual soap or lotion use, and durable construction backed by a limited lifetime warranty.

Reviews

M**R

Great quality

Been using it for 5 months , absolutely great quality. No issues

17.07.2025

G**A

Looks quality and have some weight

Item looks solid and quality, but heavy, and bit worried it might be a bad thing as its hanging on the sink and with full bottle might be prone to break, but time can tell, so far quite impressed with the quality it gives

19.12.2024

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Manufacturer	Moen Incorporated
Part Number	3942BL
Product Dimensions	9.37 x 4.78 x 7.95 cm; 454 g
Item model number	3942BL
Size	1.125 Soap Pump
Colour	Black
Style	Transitional
Finish	Matte Black
Material	Metallguss
Pattern	soap pump
Shape	Rund
Item Package Quantity	1
Number of Pieces	1
Included Components	Soap Dispenser
Batteries included?	No
Batteries Required?	No
Item Weight	454 g

Moen 3942BL Deck Mounted Kitchen Soap Dispenser with Above The Sink Refillable Bottle, Black, 1.125

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