How come it doesn't stay on? You have to hold the button down the entire time

You should only need to press the button to get it to turn on. If it's not staying on, there could be an issue with the brush, and it needs to be replaced.

How do i change the batteries?

Flip it upside down I used a coin in the slot turned and the top pops right out. Change battery. Press it back and turn to its original state

The PP is incorrect. It’s ages 3+ and not for children under 3.

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Description

⚡ Spark joy in every brush with Pokémon-powered clean!

KID APPROVED FUN - Vibrant Pokémon design transforms brushing into an exciting daily ritual.
GENTLE ON TINY TEETH - Extra soft bristles protect sensitive gums while delivering effective plaque removal.
ERGONOMIC FLAT HANDLE - Flat-lying handle design offers superior grip and control for little hands.
EFFORTLESS POWER BOOST - Battery-powered motor ensures consistent, thorough cleaning every time.
BUILT IN TIMER GUIDANCE - Encourages proper brushing duration for healthier smiles.

The Colgate Kids Battery Powered Toothbrush combines gentle, extra soft bristles with a kid-friendly Pokémon design and a battery-powered motor to make brushing fun and effective. Its ergonomic flat handle ensures easy grip for children, while the built-in timer promotes proper brushing habits. Ideal for kids aged 3 and above under adult supervision.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.