What do I do if there is no spark when I push the igniter button? I just took it out of the box, assembled it, pushed the igniter button and no spark.

You need to make sure there is space between the spark wire & the stove. If the wire is touching the metal, there will be no electrical spark, thus, no ignition. Just carefully bend the wire back to ample space between the two. Another step: ensure that the button housing has not slipped off of it's position. Just place the housing back to where it's supposed to be & the button should be able to be pushed in completely & create a spark.

Will a can a fuel and the burner nest in the cup with cap on?

The burner and 100g fuel will nest fine sideways but NOT with the pot stand also.

can the 110g fuel msr fit in it?

According to Jetboil: "Jetboil is compatible with valves made to the EN417 specification, a standard adopted by manufacturers throughout the world. Please note that the product has not been tested with every different type of fuel canister, and we cannot claim safe operation with any canister other than our Jetpower brand of fuel. However, if you are unable to find our fuel out on the trail, the following fuel has the same mixture and valve as ours: Brunton, Gigapower, MSR, Primus and Snowpeak." https://www.jetboil.com/Support/FAQ/What-Fuel-Can-I-Use/

Desertcart Logo

Deliver to Japan

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.