Is this compatible with android phones or just apple phones?

It will work with any Android or Apple device so long as it is NFC compatible. This is typically found in phones made within the past few years and is becoming a common feature in new smartphones.

Can i use more than one machine for just one account?

Yes you can .just link each reader to same account you use for banking

Can I pre-set the amount to collect? We play music for charity at gigs and want people in the audience to just step up and donate (eg) £2.

Not sure why Divi has answered this ‘yes you can’ because it’s not possible - been chatting to the SumUp team asking the exact same thing (I’m a street performing musician) and they said it isn’t possible on any of there devices. I was going to buy for the same reason. Save your money and get a different reader where you can do this.

Can I use one of these in my van linked to the same business account as the Sumup machine I keep in my shop?

Hi Monzta. Yes, this is possible. Our card readers are not linked to any account in particular and there is no limit to how many can be used with a particular account. If you plan on using more than one card reader simultaneously, we would recommend setting up employee accounts. These allow you to log into the App on two different smartphones/tablets at once, connect to the card reader and accept payments. These also allow you to differentiate the payments in the Dashboard so you can tell which sales were from the van and which sales were from the shop. Please see the link below for more details. Kind regards, Your SumUp Team. https://help.sumup.com/hc/en-gb/articles/115008494068-Employee-profiles

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Description

💳 Empower your payments, wherever business takes you.

COMPACT PRACTICAL - Sleek NFC RFID reader designed for modern, mobile professionals.
PLUG PLAY SIMPLICITY - Connect effortlessly via your smartphone or tablet app for instant setup.
POWER THROUGH YOUR DAY - Up to 500 transactions on a single charge—never miss a sale.
STAY CONNECTED ANYWHERE - Use WiFi or mobile data to keep your business running smoothly on the go.
UNIVERSAL PAYMENT ACCEPTANCE - Supports all major credit, debit, Apple Pay, and Google Pay options.

The SumUp Air is a compact, mobile card terminal designed for seamless contactless payments. Supporting credit, debit, Apple Pay, and Google Pay, it connects via a free app on your smartphone or tablet and offers up to 500 transactions per charge. With WiFi and mobile data compatibility, it ensures your business stays agile and efficient anywhere.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.