What chimes can Video Doorbell C31 pair with?

The Video Doorbell C31 pairs with your existing chime, eufy HomeBase S280, S380, MiniBase Chime (T8023), Alexa.

Is Video Doorbell C31 compatible with HomeBase 3?

Yes, it is compatible with HomeBase 3. This setup provides expandable local storage, enhanced AI functionality, cross-device features, and more.

Why is my doorbell not working properly after binding?

Ensure you have the latest app (version 5.0.22 or above) and check if the doorbell has received the latest software update.

Will Video Doorbell C31 support pre-record and 24/7 recording? Will my existing chime still work?

Yes, C31 supports pre-record and 24/7 recording functions when powered by a 16-24V transformer (bypass chime). 24/7 recording is unavailable with HB2/Minibase, so use Solo or connect it to HB3 to enable this feature.

Why does my doorbell still show low battery or a decrease in battery level even after being wired?

Using Existing Chime charges the doorbell slowly (6-7 days). High foot or vehicle traffic may still drain the battery. We recommend switching to "Bypass Existing Chime" mode.

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🔔 Elevate your doorstep security with next-level clarity and convenience!

SMART ALERTS - Human & motion detection keeps you instantly informed.
EFFORTLESS SETUP - Wall mount with quick-release battery for zero hassle.
DUAL POWER FREEDOM - Choose battery or hardwire for uninterrupted security.
ALWAYS ON PROTECTION - 24/7 wired recording with no monthly fees.
CRYSTAL CLEAR 2 K VIDEO - See every detail with ultra-high definition clarity.

The eufy Video Doorbell C31 delivers stunning 2K FHD video with dual power options—battery or hardwired—ensuring flexible, reliable operation. Featuring quick-release battery design and easy wall mounting, it offers seamless installation. Stay connected with live video calls and smart human/motion detection alerts. Wired mode supports continuous 24/7 recording without any monthly fees, making it a premium, cost-effective home security upgrade.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Mounting Type	Wall Mount
Video Capture Resolution	2K
Colour	Black
Number of Items	1
Included Components	doorbell battery
Item dimensions L x W x H	14.8 x 5.3 x 3.1 Centimeters
Batteries Required?	No
Item Weight	0.4 Kilograms
Video Capture Format	App Control
Net Quantity	1.0 Count
Manufacturer	eufy
Item model number	T8223
Product Dimensions	14.81 x 5.26 x 3.12 cm; 399 g
ASIN	B0DYJ6X6RR

eufy Video Doorbell C31, 2K FHD, Dual Power Options, Live Video Call, Easy Installation, Quick-Release Battery, 24/7 Recording, Human and Motion Detection, HomeBase S380 Compatible, No Monthly Fee

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