GoveeLife Dehumidifier for Home 4,500 Sq.Ft, 50 to 109 Pint Smart Auto Humidity Control, Drain Hose, 2.0Gal Bucket, Compressor Dehumidifiers for Basement with Auto Shut Off, Bathroom, Bedroom, Garage

I'm not certain 5-stars is appropriate for this product as I have two and one has failed. I bought one in June 2024 and another in Aug 2024; obviously I liked it enough to purchase a second one. However, upon startup for this season, the 1st one malfunctioned; it would turn on but not collect water. My second unit continues to work great.The dehumidifier has some nice "smart" integration and is capable of extracting a lot of water, very happy with it.I will rate their customer service at 5-stars. I made two calls, the first was to discuss the issue where I received "reset" instructions. After reset, I was to run it for at least an hour to see whether or not the reset resolved the issue. This call timeout and went to voicemail, not a good sign, but I received a callback within minutes. My second call was to report unsuccessful resolution from the reset. During this call I received instructions on how to receive a free replacement as this was still under the 1-year warranty. No return was necessary. Very pleased!I would still recommend this even having one of two units failing. I hope it was just bad luck.5/14/25 UPDATE:I just received my free replacement, it took only two weeks from when I called to delivery - kudos!

We’ve had this dehumidifier for about 4 weeks now! It’s helped SO much. I have govee lights and wanted to try this one so I could just have one app. It’s great, I can control it from wherever, easy to navigate. We followed the directions - let it sit for 24hr upright before using it. It brought our entire old asf 3br house from 77% humidity to 50% which is WAY more comfortable. We’re just emptying buckets of water once or twice a day rather than using the hose extension so I can’t speak to that part. Water your plants or something #yolo I can hear the fan going but it’s just background noise IMO. It does put out heat in whatever room you have it running but that really doesn’t bother me now that I’m not sticking to the floor walking around the house. So I def recommend!

Worked great for a summer in southern Virginia. I plugged it in this spring and it wouldn’t kick on the dehumidify mode… it just had the fan on. I contacted Govee through their smart app and they sent me a replacement over even though it was over a year later. The replacement is working the way it’s supposed to and it’s awesome! 5 stars for customer service.

I bought the GoveeLife Dehumidifier for my unfinished basement in an older home, and I’m really impressed with its performance so far. I followed the manual’s instructions to let it sit upright for 24 hours before use, and setup was straightforward. In just about 4 hours, it brought the humidity level down from 63% to a steady 41-49% (I set it to 45%), which is fantastic for my space.One standout feature is the app—it’s super convenient! It lets you control the humidity level, fan speed, and power from your phone, and even sends alerts when the drain bucket needs to be emptied if you’re not using the hose. The app also has graphs showing the unit’s performance, which I found really helpful and cool to track.If you plan to use the included hose for continuous draining, note that it’s quite short. My drain wasn’t close enough, so I had to buy a longer garden hose to make it work. That said, I love that when the hose is attached, it only drains through the hose and not into the bucket—perfect for uninterrupted operation.Overall, this unit is excellent for the price. It’s efficient, the app adds great functionality, and it’s doing wonders for my basement. The only minor downside is the short hose, but that’s an easy fix. Highly recommend for anyone needing a reliable dehumidifier!Would have given it a 5 star but they need to give a long hose with the unit.

I bought this unit almost exactly a year ago and have been very happy. I'm the past few weeks it started throwing an overheat code and shutting down. I tried multiple troubleshooting recommendations but nothing fixed it. I reached out to Govee customer support and after they suggested a few more troubleshooting tips it still wasn't fixed. I let them know it was still malfunctioning and without hesitation they sent me a new unit. Absolutely excellent customer support. I highly recommend Govee products.

This dehumidifier was a very fair price and worked well to remove moisture from our large basement. After close to or slightly more than one year of use, it ceased to function. We sent a message to the support team and they responded within an hour and worked very hard to try and diagnose the problem. Once they realized they could not fix it, they immediately sent a new one to replace it. I am incredibly impressed with the support of this product and the team that stands behind it!