How do I set the code when I first get it?

1. The original combination is 0-0-0. Switch the Reset Button in the latch from "OFF" to "SET";

Why would the handle of the luggage feel a bit shaky?

After extensive testing, a slight degree of handle movement is to ensure long-term usage.

Is there supposed to be some sort of key included?

The key is not included in the package, it is designed for the customs exam only, it's a standard TSA lock, only the customs have the key to open.

What should I do if there is an issue with the luggage received?

For any issues in product & servicing, LUGGEX claims to will keep the luggage in repair for 3 years.

What color is the interior of the suitcases? Any compartments inside?

The interior color is dark grey;

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🧳 Travel tough, travel smart — your carry-on just leveled up!

EFFORTLESS MOBILITY - Smooth spinner wheels and compact 20-inch size for seamless airport navigation
ULTIMATE TRAVEL ARMOR - 4 metal corners + 106 rivets = unbeatable protection on the go
FEATHERWEIGHT FORTRESS - 57% thicker 3-layer polycarbonate shell keeps it light yet crash-proof
SCRATCH RESISTANT SHINE - Diamond-pattern surface + 4 footpads maintain sleek, professional look trip after trip
ECO CONSCIOUS CRAFTSMANSHIP - Global Recycled Standard materials for the mindful millennial traveler

The Luggex Aluminum Frame Luggage is a 20-inch, 40L capacity carry-on designed for business and weekend trips. Featuring a 3-layer 100% polycarbonate hard shell that’s 57% thicker for superior impact resistance, it’s reinforced with 106 aero-grade aluminum rivets and protected by 4 aluminum corner guards. Spinner wheels ensure smooth mobility, while a diamond-pattern surface and footpads prevent scratches, keeping your luggage pristine. Crafted with Global Recycled Standard materials, it combines durability, style, and sustainability for the modern professional traveler.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

¥117675

Duties & taxes incl.

Japanstore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

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Shell Type	Hard
Material Type	Polycarbonate (PC), Metal
Item Weight	8.6 Pounds
Storage Volume	36 Liters
Item Dimensions L x W x H	22"L x 14.6"W x 9.6"H
Size	Carry-On 20-Inch
Theme	Aluminum Frame Luggage
Pattern	Solid
Color	Black
Strap Type	Adjustable
Water Resistance Level	Waterproof
Number of Handles	2
Number of Sections	2
Lock Type	Combination Lock
Capacity	36 Liters
Handle Type	Telescopic Extendable Handle
Additional Features	TSA Lock, Laundry Bag, Tie Down Straps, Telescoping Handles, Zippered Divider
Wheel Type	Spinner
Number of wheels	8

LuggexAluminum Frame Luggage, 100% PC Hard Shell Suitcase with 4 Corners, Zipperless Luggage Set with Spinner Wheels, 01 Gun, 20-Inch, Aluminium Frame Carry on Suitcase Hardside LuggageGlobal Recycled StandardGlobal Recycled StandardGlobal Recycled Standard

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