HPPavilion 15.6" FHD Laptop ( Model), AMD Ryzen 5 5500U (Beats i7-11370H), 16GB RAM, 1TB PCIe NVMe M.2 SSD, Thin & Portable, Micro-Edge & Anti-Glare Screen, Long Battery Life, Win 11 (Upgraded)

Lo único que no me gustó es que no trae el disco original de Windows 11 , ya viene instalado, en cuanto al equipo,el teclado alfanumérico es recomendable para quien le dé mucho uso como calculadora, caso contrario es un estorbo, tampoco tiene teclas retroiluminadas y las letras se distinguen muy poco porque vienen impresas en gris claro y delgadas.

When I received my HP laptop it was packaged securely and upon opening the box that beautiful blue was gorgeous!! Setup was a breeze and the computer was working GREAT!! I'm satisfied with my purchase and I'll be using this HP laptop for a long time!!

I'm super happy with my new laptop, is light, is fast and is powerful. Delighted, always had HP computers and they don't disappoint!

Lo malo es que:* se conecta y desconecta del internet,hablé a mi proveedor de internet y me comenta que las mediciones de velocidad están bien pero aún así algo está mal. Solo me funciona bien el internet cuando conecto mi teléfono en la opción de compartir internet mediante cables USB.*Trae dos bicnas lado izquierdo y lado derecho solo se escucha del lado izquierdo por mas que he buscado no la he podido hacer funcionar ambas..Nosé si quedarme la o regresarla.....he hablado con los de hp pero eso y nada es lo mismo lástima.

We bought the laptop through my account but my husband wrote the following review, as well as the updates on the top:UPDATE: Never mind the touchpad. Something far more serious happened, which is why I lowered my rating from 5 stars to 1. Last month, the laptop crashed and would not reboot. I sent the laptop to HP for a free repair since my PC was still under warranty. Instead of fixing the laptop, HP voided my warranty. They said that they don't support the 1TB SSD card I chose when I ordered the laptop. This means that the seller let me choose an unsupported configuration. HP offered to fix it -- for over $400. I hope the seller reviews the options they offer and removes the unsupported ones. Until it does, double-check that the components you choose are supported before you buy.UPDATE: Restarting the touchpad driver fixed the touchpad and it's worked ever since, so this probably wasn't a hardware problem. I raised the rating to 5 stars from 2.ORIGINAL: We received the laptop 9 days ago. Today, the touchpad stopped wo rking. Luckily, the laptop recognized our USB mouse. We don't know if this is a hardware problem because now and then the touchpad works, but only rarely and briefly. We've tried to fix the problem by* restarting the PC,* updating all drivers,* running Windows Update,* temporarily disabling our Norton protection, then restarting the PC (We replaced the McAfee that HP installed with Norton.), and* turning the touchpad off and then on again from Windows Settings.None of this helped.We'll be glad to delete this review or raise the rating if the vendor can fix this or replace the laptop.