Summit FF1935PL Refrigerator, Platinum

I bought mine from Focus electronics & Appliances, and they rock !! I tried ordering this from every vendor listed as sellers here and each one cancelled my order after they explained to me that they don't ship to the state of Maine, can you imagine not shipping to an entire state? Focus at least offered to switch shipping companies for me and that worked like a charm.Now the refrigerator is everything we had hoped for and more. It looks amazing and it works amazing too. I can't say enough about this appliance. We had wanted this for over 18 months, we saved our pennies and finally bought it and we are so happy. Every feature listed works just as expected. We love the "manual ice maker which bty eliminates any spillage, and the door within a door should be standard on every fridge, the express chill zone is awesome and why dont all refrigerators have the express chill function which is great after you've gone grocery shopping. I think Summit has just set the bar a little bit higher for every other appliance manufacturer. One of our crispers was damaged, and one call to Summit late Friday afternoon took care of that. I spoke to humans, they were pleasant and solved my problem right away with a new crisper being shipped out right away.I want to add that we love waking up in the morning and seeing the green "energy saving" light lit up. One reason we bought this is because the cost of ownership of this fridge, over the long haul is so low. In fact I would venture to say it must be about the lowest for a fridge this big.I can't say enough good about this appliance except if you don't own this, you need to go out and buy it right away. Don't wait, don't hesitate just go out and buy it, you'll love it.....guaranteed!

The product is good, but the service response from the manufacturer is less than miserable. I was hoping it had an automatic ice maker, but has to be filled with water to make ice. There is an auto ice maker unit on that comes built in from the factory, but I thought it might also be installable on the refrigerator. Never heard back from them, after writing x2. With this type of service response, it would be better to shop elsewhere.

I love, love, this refrigerator. It is everything they say it is and more. It is beautiful, sleek, and more functional than the other refrigerators on the market. I am so happy with this purchase. The supplier was great, too.

This fridge has quick-chill feature. It sounds nice until you try it and find out that when it completes, it rings THIRTY-FIVE times. Yes, 35 times. Could you imagine how severely you would discipline a dog, child or anyone for screaming the same sound 35 times in a row for anything less than an earthquake or fire?Worse,the initially-awesome mini-door proved dangerous. It has no temperature regulation of any kind, so every so often it will explode glass bottles without any warning. There's no way to solve this, so it's dead space unless you have something that you actually need to be refrigerated most of the time, but randomly frozen on occasion.Finally, the motor on this thing is LOUD. It competes with our washing machine and completely out-volumes the dishwasher. It's still quieter than the garbage disposal, though.

This unit took 4 weeks to be delivered. It arrived with dents and was not operational. The seller told me to call Summit and file a complaint. I called Summit and they seemed more annoyed than helpful. They actually wrote me back: "we will not be responsible for the damage". Customer services was lacking. What Summit doesn't understand or simply doesn't get is that good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open by yourself. Summit don't understand this. Spend all the money you want on advertising, if you don't learn to service your customer properly you will fail as company. In a world where internet purchasing is king, the only thing brick and mortar stores can do to make a difference is add an amazing personal touch. Sad to see some companies like Summit don't get this.

We have a tiny kitchen and this size works perfectly. I was a little unsure when I ordered it because I didn't recognize the brand. The only thing I miss is the cube/water feature.

So far so good....It was delivered many days after the promise date but now that it is here I am pleased. It is beautiful. I am a little disappointed it doesn't have the ice-maker I thought it had. But, we fill the ice tray and hope for the best. Overall, I am pleased.