[Manufacturing Process] This mat was made by high temperature sublimation process to prevent fade, the mat rubber material may comes with new rubber smell. But don't worry, it is non-toxic rubber, please place it in well-ventilated place 24 hours, the smell will be removed. [Quality Control] We use our own equipment to make the mat, we guaranteed no print quality problem, as you know different customer's monitor color setting are different, the item could not be 100% the same color as you saw in your monitor, please caution, but we promise that we will try to make it as best as we can. [Shipping Rate] This product will be shipped by USPS e-Packet in 2-3 business days from China. Normally 70% orders take about 7 to 14 business days, 28% orders will take 14 to 28 business days for Customs inspection, about 3% orders may be delayed for uncontrolled reasons. If the the item was delayed by post office, please contact us, we will issue you delay compensation. [Unforeseen Circumstances] We always packed item very carefully, but uncontrolled damage may happens in transport), you could contact us about it, we promise re-ship for free in this case. [Customized Order] It can be customized according to your picture (picture minimum edge should bigger than 1000 px), please contact us and send us your picture.
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