We can't get the pump to work. Was depressed when we purchased it and are turning it in the direction of the arrow but it does not rise. Any ideas?

I just had this problem 1 minute ago. What worked for me was making sure my hands were dry and tractable, then twisting the entire pump CLOSED by twisting the base of the blue pump. This was to make sure that the base did not rotate along with the top part of the pump, which was what I was unknowingly doing before. THEN I held the bottom part (the base) with one hand, while twisting the top counter-clockwise with the other hand. You should feel some resistance, and it should pop up with a few turns.

It contains petrolatum and propylene glycol (both are petroleum derivitives) so definitely NOT non-comedogenic.

Can you use it on your face?

Yes. I use all their products on my 3 month old. His main area where his atopic dermatitis is, is his face.

Is this lotion white on your face?

No, it is very lite and moisturizeing, it doesn’t leaves any white residue, leaves you skin feeling soft.

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Moisturizing Lotion with Pump | Fragrance and Gluten Free | For Sensitive Skin | 16 Ounce (Pack of 1)

Product ID: 92014568

Details

Active ingredients
Glycolic Acid
Age range (description)
Adult
Brand
Vanicream
Item dimensions L x W x H
7.6 x 7.6 x
Item form
Liquid
Item volume
473

🌿Free from fragrance & gluten

💧473 ml hydrating power

🧴Pump dispenser for easy use

¥10267

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💧 Unlock your skin’s calm with every pump—because sensitive skin deserves VIP treatment.

SMART PACKAGING - Convenient pump dispenser ensures mess-free, precise application—travel-ready and compact.
CLEAN PURE FORMULA - Fragrance-free, gluten-free, and dermatologist tested with National Eczema Association Seal.
EFFORTLESS HYDRATION - Non-greasy, long-lasting moisture that keeps your skin calm and supple all day.
FAMILY FRIENDLY CARE - Safe for face, hands, feet, and body—ideal for every skin type and every member of your household.
SENSITIVE SKIN SAVIOR - Formulated without dyes, parabens, or irritants—perfect for eczema and psoriasis relief.

Vanicream Moisturizing Lotion is a 16-ounce, fragrance- and gluten-free lotion designed specifically for sensitive skin. Dermatologist tested and awarded by the National Eczema Association, it delivers long-lasting hydration without clogging pores or causing irritation. Its pump dispenser offers easy, mess-free application, making it perfect for daily use on face, hands, feet, and body. Ideal for those with eczema, psoriasis, or dry, irritated skin seeking a clean, effective moisturizing solution.

Specifications

ASIN	B003XWG880
ASIN	B003XWG880
Active Ingredients	Glycolic Acid
Age Range Description	Adult
Benefits	Hydrating
Best Sellers Rank	6,479 in Beauty ( See Top 100 in Beauty ) 125 in Body Creams
Brand Name	Vanicream
Country Of Origin	USA
Country as Labeled	United States
Country of origin	USA
Customer Reviews	4.4 4.4 out of 5 stars (60,385)
Customer reviews	4.4 4.4 out of 5 stars (60,385)
Global Trade Identification Number	00345334310167
Guaranteed software updates until	unknown
Is discontinued by manufacturer	No
Item Dimensions	7.6 x 7.6 x 17.8 centimetres
Item Form	Liquid
Item Type Name	Vanicream Moisturizing Lotion with Pump Dispenser - 16 fl oz (1 lb) – Formulated Without Common Irritants for Those with Sensitive Skin
Item Volume	473 Millilitres
Item Weight	14.4 Ounces
Item model number	345334310167
Manufacturer	Vanicream
Manufacturer	Vanicream
Manufacturer Part Number	TC09D
Material Features	Fragrance Free, Gluten Free, Natural
Material Type Free	Gluten Free
Model Name	Moisturizing Lotion with Pump Dispenser
Model Number	345334310167
Number of Items	1
Other Special Features of the Product	Compact, Long Lasting, Travel Size
Product Dimensions	7.62 x 7.62 x 17.78 cm; 408.23 g
Recommended Uses For Product	Moisturise
Scent Name	Fragrance Free
Skin Type	Dry
Special Ingredients	Almond Oil, Coconut oil
Specific Uses For Product	Eczema
Target Use Body Part	Body
UPC	885123365027 885161580840 884809650235 345334310167 885678920009 885744404044 885231112759 885310669815 811890753071
Unit Count	473.1765 millilitre

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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