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M**W
I can not, and will not tell anyone to purchase this.
I will be kind by saying, I can not recommend anything I have purchased from them. I have a couple of plugs, light sockets, and a power strip. I was excited when I first got them, and they worked perfectly. Two years in the only thing still working correctly is the power strip. After the first month, one of the light sockets started giving me trouble and eventually died. I contacted the company, and they gave me the run around(they want a video of me resetting the socket, etc..). I did not care to do this, and why the hell should I. So, I have just eaten the cost and will to purchase anything else from them. I will also, if asked, warn people off. I think was pisses me off the most was the customer service.
J**T
Worked mostly and now not at all
I have five of these, all purchased in late 2016 and early 2017. For a while they mostly worked. dropping occasionally. Now they are just junk. I add them through their app or straight through HomeKit. After about a minutes they drop off and won't respond again. reboot router, unplug device, or even throw it on concert, nothing will get it reconnect. I even have a dedicate 2.4 network. The same for the their smart light strip and smart switch I purchased. It's all going in the garbage except the light strip. I'll just plug it into another smart outlet.
Trustpilot
5 days ago
1 month ago
