GE 30" Over-the-Range Microwave, 1.6 Cu. Ft., 1000 Watts, 300 CFM Hood Vent, LED Lighting, Auto Defrost, Easy Mount Install, Stainless Steel, JVM3160RFSS

Nice microwave. Works well. The screw holes don't align with my previous same brand microwave so it took my handyman an hour of measuring and drilling. Needs 2 people due to weight

It is the first time using microwave. It is working as expected. Too early to tell how long this it will perform. I do expect at least 5 yrs. It looks very well made

My previous over-the-range microwave was an LG model that failed 366 days after I bought it. When I read the installation instructions for that brand I realized I was in over my head and hired somebody to install it for me. When I ordered this GE JVM3160RFSS 1.6 Cu. Ft. Stainless Steel microwave I wasn't sure if I would need to hire somebody or not. After I received it and read the instructions it was evident that not only were the instructions clear and easy to understand, the "U" shaped mounting bracket made the installation easy compared to the LG model which has just a bottom rail that requires millimeter-precision measuring which is practically impossible considering all walls and cabinets are at least a tiny bit wonky. I had never installed an over-the-range microwave before but with the good GE instructions and included hardware I began this job with confidence. The carton, cardboard, and Styrofoam arrived in showroom condition. Not a puncture, tear, dent, or abrasion to be seen. I was therefore surprised when I removed the microwave and discovered it was actually banged up quite a bit. There were several dents on the edges and the unit was no longer plumb. I tested it out for a few days and it functioned fine, so I decided to install it anyways because the damage was mostly limited to areas that would be covered by the cabinets and the remaining damage would be difficult to spot unless you were looking for it (the front, stainless steel, etc areas were fine). Normally I would have returned it but I had already refused one that was soaked and damaged in shipping and didn't have the patience for a third round. The installation was relatively painless except for the top screws which go into the counter above. Two holes were placed almost underneath the cabinet doors and the third would have gone too close to a cabinet wall to work a screwdriver. Also the screws were very poor quality with very soft heads. Even using a hand screwdriver it was nearly impossible to screw them in without rounding them out. I was only able to install 2 of 3 top screws but it is still very sturdy because the wall rail is what really bears the weight. Because the unit was no longer completely plumb from being banged up (the center bowed up slightly) there is a tiny gap on either side where the top of the microwave meets the top cabinet, but I think I'm the only one who can see it because I know its there. The top screw holes really need to be an inch further back and each an inch closer to center. Our cabinets are kit cabinets from a major manufacturer, installed in millions of homes, so it seemed odd to me the holes on the microwave were seemingly installed in the most difficult possible location for an installation. Although the instructions state that two people are required for installation, I had no problem doing it myself. Mostly because the instructions were so good I was able to minimize my time lifting and setting into the bottom rail. The microwave functions great. Because the keypad isn't illuminated it's impossible to use without overhead lights on, but I knew that before purchasing so no point deductions there. If the unit continues to function properly I will leave this review at 3.5 stars. This is possibly the quietest microwave I've ever owned and the surface light is very bright. The fan moves a lot of air without as much noise as one would expect. If I had another home that needed a microwave, I would buy another one of these but would hope they fix whatever problem causes a banged up microwave to be delivered in a pristine box. And the problem with the overhead screws not fitting a major supplier of cabinetry. One inch back and to the middle with each hole would solve immeasurable problems.

We bought this to replace a mic that had worked well for 10 years. I was cranky that that machine died at 10 years. Those were the good old days. I should have paid attention to the reviews - we also had the experience of having this GE machine die in 13 months with a 12 month warrantee. That is precision engineering. The reason I am writing the review is the fact that the machine died so soon. I mention the complaints below because I have already gone to the effort of writing my first review on Amazon after being a customer for over a decade. Vent fan was very noisy. It has two speeds - mach 2 and mach 1. The control pad was laid out in a very counter intuitive manner. For example the "cook time" button was just to the right of the numeric keypad; the power control button was down at the bottom. You always had to hunt for it when you wanted it. There is no backlighting of the keypad. I did find that it cooked well. I have not arranged for a service call. The machine is completely dead. By the time I pay for a service call and any repair it will be pretty darn close to the price of a new machine from someone other than GE.

Was as expected

After my upstairs neighbors had a pipe leak and I had to get my cabinets repaired, my old microwave that was similar to this one ended up broken. I tried to get as close as possible to the old microwave, and this model matches. However, this newer one has some tweaks my old one didn't, like a display announcement when the vents or lights are on. I could've sworn my old microwave had the bulb in a different spot and only one vent trap instead of two. I've never had a problem with the microwave tripping my circuit breaker, and the prior one lasted six years. If not for the water leak into my cabinets, my guess is it would've lasted longer. The only complaint I can find so far is this one seems to take a really long time with popping popcorn. I have a microwave popcorn popper. It used to take three minutes, and this one takes about four minutes. Not sure what's up with that, but I like everything else, especially that this microwave came with a wall rack that you could drill into the wall so it didn't just "hang" on the bottom of my cabinet.

Took 2 of us to install but straight forward and fit perfectly in space of old microwave. Very user friendly and looks great.

Perfect

Frustrating. A small part somewhere associated with the door keeps blowing out a fuse. Repaired in earlier this year and now again something is wrong. I really would love to return this microwave as it is frustrating to pay for repairs...now inching up to what it actually costs to buy. Thought I was saving money...We have had this microwave two years....and it keeps breaking down...seller will not stand by their product...so don't bother ordering anything from them...this unit is truly a peace of trash.

Really cannot coment on the unit since it came damaged in the box so never worked and could not get a replacement

When I went to register the warranty for this microwave, I was told it was an American product and I cannot register a warranty in Canada. Therefore, no warranty available to me. Very disappointing.