My jar spilled out in the box. I paid for a full jar! How can this be fixed? I have photos

#1: contact Customer Service. #2: If/when you are asked to "rate your experience", give a 1-star review, which usually results in a 'Contact the seller' box opening up.

Is this honey pasteurized?

Hi, Thank you for your interest in our Leatherwood Honey. In answer to your question the answer is yes – not for food safety reasons but for quality purposes. The honey is heated and then quickly cooled at the time of bottling and this process delays the crystallization of the honey (or the candying of the honey). If we didn’t do this, the honey would be hard and candied before it reached New York. It allows the liquid honey to remain liquid for a good few years before it will naturally crystalize over time. Rest assured, it is not detrimental to the honey – if we heated it at a high temperature for a long time, that would damage the honey – but because it is heated and then cooled very quickly there is no damage done. I hope this helps.

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Golden Nectar Organic Leatherwood Honey 500g

Product ID: 81479923

Details

Brand
Golden Nectar
Flavor
Leatherwood
Item Weight
16 ounces
Package Information
Jar
Specialty
Certified

🌏Sourced from World Heritage wilderness

🌿Certified organic from Tasmania

🍯500g premium organic honey

¥11660

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🍯 Unlock the ancient sweetness of Tasmania’s finest organic Leatherwood honey!

PURE TASMANIAN ORIGIN - Experience honey harvested from pristine, ancient Leatherwood forests dating back to Gondwanaland.
GENEROUS 500 G GLASS JAR - A perfect size for daily use, preserving freshness and premium quality in an elegant jar.
TRUSTED BY CONNOISSEURS - Join thousands of discerning honey lovers who rate it 4.6 stars for unmatched taste and purity.
UNIQUE FLORAL COMPLEXITY - Indulge in a rare, perfumed flavor profile that elevates everyday toast, tea, and gourmet recipes.
CERTIFIED ORGANIC EXCELLENCE - Enjoy 100% organic, chemical-free honey that supports sustainable farming and your health.

Golden Nectar Organic Leatherwood Honey is a 500g jar of premium, certified organic honey sourced exclusively from Tasmania’s World Heritage wilderness. Renowned for its unique floral and earthy flavor, this honey is harvested from Leatherwood trees dating back to Gondwanaland, offering a rare and luxurious taste experience favored by gourmet enthusiasts worldwide.

Specifications

ASIN	B001B53ZHS
ASIN	B001B53ZHS
Age Range Description	All Ages
Best Sellers Rank	#118,055 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #789 in Honey
Brand Name	Golden Nectar Honey
Container Type	Jar
Country as Labeled	Australia
Customer Reviews	4.6 4.6 out of 5 stars (374)
Flavor	Leatherwood
Honey Type	Leatherwood
Item Form	Syrup
Item Highlight	Certified organic Tasmanian Leatherwood honey in a 500g glass jar.
Item Package Weight	0.82 kg
Item Weight	16 ounces
Manufacturer	Leatherwood
Manufacturer	Leatherwood
Net Content Volume	17.5 fluid ounces
Number of Items	1
Number of Pieces	12
Package Dimensions	9.85 x 4.57 x 3.07 inches; 1 pounds
Package Size Name	17.5 Ounce
Package Type Name	Jar
Part Number	9463500003
Region of Origin	Australia
Size	17.5 Ounce (Pack of 1)
Specialty	Certified Organic
Unit Count	17.5 Ounce
Units	17.5 Ounce

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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¥11660

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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