Why are the treats made in China?

We use only high-quality chicken from trusted suppliers. Every batch is lab-tested in the USA to ensure safety, quality, and freshness. Our rigorous testing standards meet or exceed those used for products made in the USA.

Can this treat cause allergies or sensitivities?

Most dogs tolerate these treats well, but any new food can potentially cause a reaction. We recommend introducing gradually and monitoring your dog’s response.

Why do some treats seem harder, darker, or different from my previous purchase?

Because our treats are made from natural ingredients without preservatives, texture and color can vary slightly from batch to batch. Darker or firmer pieces can result from longer drying times.

What if my dog refuses to eat the treats?

Every pet has unique taste preferences. If your dog isn’t immediately interested, try offering it as part of a fun game or training session.

From what age can I give these treats?

These treats are suitable for dogs from 12 weeks (3 months) of age and older. Always choose an appropriate portion size for your puppy’s age and chewing ability

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.