Luxe Pro 3-in-1 Coffee Machine, Latte, Cappuccino, Cold Brew & Espresso Maker With Built in Bean Grinder & Milk Frother, Easy to Use, 5 Automated Froth Presets, Silver, ES701UK

Update* The replacement unit arrived very fast, maybe a day or two after I sent the faulty unit. The grinder seems to be working as designed now and grinds the correct amount. It's making excellent coffee and steamed/frothed milk, It still fills up the waste water area quickly, but pretty much all of the problems I has previously are resolved. The customer service was also good. Item arrived promptly and appeared undamaged and well packaged. After setting up the coffee machine I proceeded to try it out. Unfortunately, I have had many issues, primarily with the coffee grinder. I am using freshly roasted good quality coffee beans too from a local roaster. The grinder is, from what I can tell, supposed to suggest the correct grind setting and grind the correct amount of coffee grounds. I suspect it weighs the portafilter as it grinds and is supposed to stop at the correct weight. However, my experience has been that one of the following will happen: 1. It works as intended and grinds until full and then stops. This happens for me about 10% of the time. 2. It starts grinding and then immediately stops. It doesn't grind any coffee, but it thinks it has and will not grind any more when pressing the grind button. The portafilter is empty and I need to turn the machine off and on again to get it to work. 3. It grinds, and grinds, and grinds, and keeps grinding even though the portafilter is now overflowing with a mountain of coffee grounds. The excess grounds are now wasted as approximately 2 x the amount needed is ground. Because of the grinder setup, I can't salvage the excess grounds and they are wasted. 4. It starts grinding, and then half way through it stops, claiming that the bean hopper is empty (it is full however). If I then press the grind button again, it forgets that the portafilter is half full, and it grinds too much. It also seems to have issue with the suggested grind size, and despite using the same beans and the same coffee setting (espresso), the suggested grind size swings wildly between 10 and 15. When using a grind size of 10, very little coffee is extracted when brewing and I get at most a single espresso when using the double espresso brew. The further problem with this is that the excess water is routed to the waste tray which fills up very fast. I am forever emptying the water waste tray and filling up the reservoir. I now tend to ignore the grind suggestion and leave it at around 14 as 10 is too fine. I have contacted Ninja to report the fault, and a replacement is apparently being ordered. Unfortunately, the service I have so far received from them is lacking. They take a while to respond to my emails, they claim they are sending me an email with return instructions for the faulty unit, however no email has been sent yet after three days, and worst of all, I will need to wait potentially a week for the replacement unit to be sent AFTER they have received the faulty one. This means that I will be without a coffee machine for likely 2 weeks. The coffee that it makes is nice. Better than my old delonghi machine in fact, however that machine was infinitely more reliable. This machine has a lot of options and the frother is good too, if a little inconsistent. If, once I receive the replacement unit, my experience improves, I will edit this review. If I have the same troubles, I will most likely seek to return the machine for a refund as it is causing me more hassle than I want in a kitchen appliance.

Ürünü 39.999 TL'ye aldım, ertesi gün fiyatı 37.199 TL'ye düştü. Durumu müşteri hizmetlerine mail atarak bu fiyat politikasının hoş olmadığını belirttim. Ancak "İade edin, yeniden alın" şeklinde bir tutum sergilediler. Ben de aynı dakika içinde ürünü iade ettim. Ürünün kendisine gelecek olursam; Philips 5500 modelinden bu makinaya geçtim ve tek kelimeyle inanılmaz güzel bir makina. Görsel olarak harika, kahve yapımı ve süt köpürtmesi efsane. Philips'te en nefret ettiğim şey süt köpürtmesiydi; bu makina ise sütü inanılmaz köpürtüyor. Dışarıda içtiğiniz kaliteli kahvelerin köpüğüyle neredeyse aynı performansı veriyor. Malzeme kalitesi harika, her parçası resmen kalite kokuyor, adamlar gerçekten çok güzel bir işçilik çıkarmış. Müşteri hizmetlerinin ilgisiz tutumu yüzünden ürünü iade etmiş olsam da, eğer fiyatı sizin için uygunsa mutlaka alınması gereken bir makina.

Great coffee machine. We bought this due to limited worktop space and really liked the idea of the fact it does filter coffee, lattes and cold brew (which we haven’t tried yet). It does make a lot of beeps which we wasn’t expecting and our dog is sensitive to beep noises however this has been a great training opportunity for him. The coffee machine itself looks fantastic we went for the black which in my opinion is just beautiful. Temperature we have ours set to hot, it’s definitely hot but not that hot that you have to leave it if that makes sense? Only down side is the grind of the beans ours changes frequently so it hasn’t found the perfect setting but all beans are different so aren’t taking this as a negative. Worth the money in our opinion great coffee that does taste like a coffee shop coffee and straight forward to use.

Ninja did it again. Excellent quality and makes so many styles of coffee we are still experimenting with all of them. Makes great coffee and has turned us in to coffee snobs. Lol. Anything less than a cappuccino is no good any more.

Eşime yıldönümü için hediye aldım. Başta fiyatını kendi araştırması sonucu öğrendiği için baya kızdı ama kendisi soğuk kahve delisi olduğu için ve dünya üzerinde şuan soğuk kahve yapmanıza yardımcı olacak başka hiçbir marka veya kahve makinesi olmadığı için kendisini ikna ettim. Şimdi günde en az 2 kere kullanıyor. Harika bir makine tüm özellikleri efsane hepsini denedim. Bu yorumu makinenin 2. ayında yazıyorum ve gerçekten çok memnunum. Ninja markası, Amerika merkezli SharkNinja şirketine aittir. Çok kaliteli bir markadır. Diğer tüm ürünlerine de bakabilirsiniz. Bu adamlar mutfak eşyaları konusunda E F S A N E !!!