Longer New Upgrade RAY5 Laser Engraver Cutter,Working Area 15.16"x15.16"

I purchased the Longer Ray5 10W laser a few months ago and have had a good experience thus far. My version of the laser varied slightly from the one used in their instructions (different bolt types), however, I was still able to easily assemble the laser. This laser comes at a good price point and has continued to perform well for me and my business.

I use this laser everyday. There is a learning curve to all lasers, but overall this is very easy to use, especially with lightburn. Build quality is good, and the cutting bed is large, and expandable. I use the 10W version for all my 5mm plywood cuts, and it does a great job, often without using all the available power. The cuts are accurate and it replicates complex shapes well.

Tengo 2 años de uso, es una máquina muy buenas, les recomiendo la de 20w, he echo muchos proyectos con ella, corta MDF 9mm sin ningún problema y esfuerzo, para grabar también los hace muy bien, su armado es muy fácil e intuitivo, el servicio técnico son muy amables y te orientan en lo que necesitas. También les recomiendo comprar la bomba de aire, eso ayuda mucho al marcar y cortar las piezas. la cubierta, es muy necesaria, ya que este tipo de equipos desprende bastante humo, y puede ser peligroso su exposición prolongada. En general muy satisfecho con esta marca!

I have been so busy, I haven't taken the time to trouble shoot this yet. I am sure one of my limit sensors is bad cause it doesn't stop on the y axis so then you can't get consistent starting points to use the laser. Been collecting dust since I got it.

Had some patrolling issues, Longer was very responsive thru email. They asked for videos to help trouble shoot the issue and it was quickly resolved (to my satisfaction). The unit is working great now. Highly recommend the Longer Ray 5 10w that i purchased.

Longer Ray5 10 Watt Laser, purchased 3-2023 from Amazon. I wanted to add a few lines to my review after using the Longer Ray5-10 laser. I have been having a blast with it. I can now make things I never could prior to purchasing this laser. In conjuction with Lightburn laser software it is a great asset to my shop. There is a learning curve but so much help is available on the Youtube channels. I am amazed by this machine. When I received my Longer Ray 5-10 Watt Laser, I found it well packaged and arrived in perfect condition. Assembly was easy. I purchased this Longer Ray5 10 Watt Laser to help my daughter with a production laser engraving job she was working on. To accomplish this, I mounted the laser to a 3/4 in. thick hard flat compressed wood board and covered that with a 20 gauge steel plate. I made custom legs as I needed the rigidity and placed them so I could use them to align my engraving fixutre plate. I also moved the touch pad control up higher as I needed to slide my fixtrue in and out from the front. After installing lightBurn on my computer I quickly discovered that this is some great software. It was easy and intuitive to use. I was able to create her logo and engrave it on the first try. I almost couldn't believe it. I was able to adjust the power and speed easily. I am engraving on the top of a 2" diameter ABS plastic ball where the graphics are 1 1/2 inch wide. The Longer Ray5 10 Watt Laser was able to do this easily. I adjusted the height on the laser modual to just clear the ball and pushed start and was pleasantly suprised to see it engraved the logo on top and down the sides of the ball witout a rotary table or a Z axis move. The precise laser beam does a great job. The ease of use of this laser and software is amazing. This is the first laser machine I owned. Before I began assembly, I had a couple of questions and Longer customer service was attentive and answered my questions in a timely manor. I was very impressed by the touch screen and its functions. I have a touch screen on my 3D printer and wanted one on my laser machine, and the Longer Ray5 10 Watt Laser comes with one standard. I highly recommend this Longer Ray5 10 Watt Laser. To show you how the Longer Ray5 10 Watt Laser engraves on a ball I clipped the Longer logo and imported it into Lightburn and engraved it on one of the 2 in. diameter balls. See pictures. I still have to make 2 slide in fixtures and may include those after completion. Each fixture plate will hold 36 2 in. ABS balls. I also will make an enclosure wit a vent. Dale

The seller is working with me to fix the issues with the device so it can be used during the day. This has potential but it not as good as I was expecting. They do not provide support for the software which is what is most important. I had many issues getting it to work and when chatting with the seller they would give me different configuration setting in the software to change to make the device work. I asked for a full file of the config settings but they said they did not have info on the settings since they do not support the software. They must have some of this information because they are telling me to change settings to get their product to work. I cannot use this during the day. Even in the shade any sunlight will set off the flame sensor. I then have to reset the machine to be able to use it again and abandon the burn. I have wasted many pieces of nice wood because of this. I am currently waiting on a new flame sensor to be sent. In the meantime, they said to turn the sensor off, place a sticker over it, or turn the threshold down so low it cannot be tripped. I have not been able to work with it as much as I want to since I cannot use it during the day. Hopefully I can do further tests once the replacement sensor arrives.

Had problems with our new laser. There is not clear instructions to get it going. I had to learn most off of YouTube. The timing and consistency was still way off. So I tried to call Amazon and Longer 3d for help Amazon was good Longer 3d was horrible. First they never are able to accept a call then you leave a message they call back and send email about engraving when my problem at that point was cutting shapes for mother day crafts. So I kept trying research online. Finally longer 3d emails me back acts like they will help and kept sending me messages about cleaning the window on laser head. And wanting me to restart a machine that is less than 2 weeks old. Then they want to see my proof I bought machine so I sent it to them but I had already started a return. They send me a email about changing the motherboard that would have to take some time coming from china. I told them I could not wait so they said sent the date I bought it. Like I stole it or trying to scam them so I did that also. Thinking they would at least help me out somehow. And asked if I still had laser. I told them yes then when I sent the proof of purchase again it says return started so they sent back an email that they would help me with a return label. I wanted to get the extra options for my laser from longer 3d. I was going to just get a replacement but I think I will be looking at different companies now that I have had over a week of headaches from LONGER3d. Garbage customer service and communication.

Does anyone know the dimensions of the focus tool (the meta cylinder to adjust the height if the laser)? My guess is the manufacturer forgot to package one or.sent me a used one. Everything looks brand new so I'm assuming one just was not packaged

This machine took some figuring out and made me crazy in the beginning and then I figured it out and it was working well…for a while. It was seamless and I was really excited. And then it started to have issues uploading the file so I would have to restart each time to get it to work, and then slowly but surely it stopped uploading the files at all. I can only assume it’s a firmware issue but when I try to update the firmware, I can’t do it because it’s a .exe and I only have apple products. So this machine that I had purchased so that I could make a side income is sitting and collecting dust. I’m beyond frustrated with this. If anyone could help, I’d be most grateful.

El producto está excelente, pero ya me empezo a fallar uno de los motores de unos de los ojos, aún no cumple el año, tiene garantía el motor aún? De ahí en fuera el producto está súper...