This equipment has stopped working within 10 days of purchase. What should i do next?

Hi, All Indetouch medical devices come with warranty card with contact details of the manufacturer in it. Simply call the customer support number and within the warranty period you will get a free replacement in case of any defects. You can also Google search for "Indetouch Exporters Enterprise" to contact them directly.

What is the difference between uva and uvb plz tell.

Thanks for Contacting Indetouch Exporters Enterprise. Indetouch UVA and Narrowband UVB devices are specially manufactured for treating Vitiligo / Leucoderma, Psoriasis and many other skin problems. These devices are equipped with UVA and UVB light from leading brands like PHILIPS Europe, Sankyo-Denki Japan which are CE certified and for medical application only. The difference between UVA and UVB phototherapy is that UVA devices (commonly called PUVA) emit UVA light of wavelength 365nm and UVB light devices emit light of wavelength 311nm (Commonly called Narrowband UVB). Both these lights are recommended by skin doctors for treating skin problems like Vitiligo, Leucoderma, Psoriasis, Eczema etc. One more important difference between these two models is that, UVA light therapy (PUVA) generally requires medication (Eg: psoralen) along with the therapy procedure where as NB UVB does not require any medication and can be directly taken.

Can you please share a photo of it's under side

Yes, please contact or Google search for "Indetouch Exporters Enterprise" for details.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

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NBUVB Phototherapy Handheld Device | 5 YEARS WARRANTY | Light Therapy Treatment For Skin Problems Psoriasis, Vitiligo, Eczema, Dandruff | Inbuilt CE Certified NBUVB 311nm Lamp | Consultation On Request

Product ID: 76404288

💡311nm Narrowband UVB Lamp

🔋Plug & Play, No Battery Needed

🛡️5-Year Warranty Protection

¥30634

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Description

✨ Glow Beyond Limits with Precision UVB Therapy! 💡

TRUSTED DURABILITY - Backed by a 5-year warranty and CE-certified lamp for peace of mind and long-term use.
SCALP CARE ATTACHMENT - Detachable comb for targeted scalp treatment—because your skin deserves full-spectrum care.
MULTI CONDITION RELIEF - Versatile treatment for psoriasis, vitiligo, eczema, dandruff & leucoderma in one device.
EFFORTLESS HOME THERAPY - Compact, handheld design with plug-and-play operation—professional skin care anytime, anywhere.
PRECISION 311 NM UVB LIGHT - Clinically proven wavelength targets psoriasis, vitiligo & eczema with pinpoint accuracy.

The INDETOUCH NBUVB Phototherapy Handheld Device delivers targeted 311nm narrowband UVB light therapy, clinically effective for treating psoriasis, vitiligo, eczema, dandruff, and leucoderma. Designed for convenient home use, it features a plug-and-play setup with no batteries required, a detachable scalp comb, and comes with a 5-year warranty backed by CE certification—empowering you to take control of your skin health with professional-grade technology.

Specifications

ASIN	B06XF71LQK
ASIN	B06XF71LQK
Best Sellers Rank	#18,107 in Health & Personal Care ( See Top 100 in Health & Personal Care ) #13 in Light Therapy
Customer Reviews	4.5 4.5 out of 5 stars (72)
Date First Available	28 February 2017
Is Discontinued By Manufacturer	No
Item Dimensions LxWxH	25 x 4 x 3 Centimeters
Item Dimensions LxWxH	25 x 4 x 3 Centimeters
Item Weight	700 g
Item Weight	700 g
Item model number	PUVA-311-SPLWRNTY
Item model number	PUVA-311-SPLWRNTY
Manufacturer	Indetouch Exporters Enterprise
Manufacturer	Indetouch Exporters Enterprise
Net Quantity	1.00 Pack
Net Quantity	1.00 Pack
Product Dimensions	25 x 4 x 3 cm; 700 g
Product Dimensions	25 x 4 x 3 cm; 700 g

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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¥30634

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Smooth transaction and product arrived in perfect condition.

3 weeks ago

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