Longer RAY5 Laser Engraver, 10W Output Power, 3.5” Color Touch Screen,Working Speed Up to 24000mm/min,Engraving Machine for Wood/Glass/Acrylic/Leather,Engraving Area 15.75" × 15.75"

Purchased The Longer Ray5 , laser cutter recently and it works great, I simply Love it. Ideal for beginner Hobbyist. Easy assembly with all the necessary tools etc. Lots of online Demonstartion on Unboxing and assembly etc. Helpful Customer service . Highly recommend the products.

So far so good. I have never engraved before, it was easy to figure out assembly with instructions provided. I'm using the FREE LaserGRBL software and inkscape for the designs. That's a bit of learning curve but with YouTube university it's easy to learn. I've made a few keychains and plan on expanding my abilities slowly. Highly recommend would almost suggest getting the 10w to cut through thicker materials. It does .13" fine with 1 pass but would like to do .25". Had it assembled and engraving the 1st day so that's a plus.

Great item great customer service, just know if you want to upgrade the firmware, contact longer.com first with the model number first, do not just pick the one on longer website. This model is not listed there, however they will direct you to the correct one. Item very easy to setup and use and again GREAT customer service from longer.com

I ordered it do to some crafts and halloween stuffs. Item deliverired quickly. It took me about 20 minutes to assemble. After 20 minutes, bad thing just came. The power cord was losen and cable did not connect to the power cord. Contact to customer service and they said they would send me replace one immediately. But after 2 weeks, there was nothing happen and i had not received. Contacted again and they sent me after 10 days. I would give 5 stars if i could get it sooner. The laser does good job. Touch screen is just ok. Not big screen so don't expect too much. Especially if you want to connect your wifi and type your passwords, not good at all.

Mine caught on fire last night during the first use now I have smoke damage to my garage and damage to my table and fire extinguisher dust all over the place. I will not be purchasing another one of these from them also is supposed to be an upgraded version and once I got it I think it’s the basic model doesn’t even have the color screen. Do not walk away from this if you’re doing a 20 hour engrave make sure you sit there the 20 hours with it. The fire started from the electronics in the machine not from the material. I was engraving plastic at the time it happened.

This laser operates better than advertised it is a really good piece of equipment. Very happy with all the results. I use lightburn software.

Wifi and laserburn software didn’t work. Support is useless and frustrating. Only available via email and they don’t respond US waking hours, so you will only get one response a day.

Great product

EXCELENTE EQUIPO, SE ACORTO EL TIEMPO DE ENTREGA, LLEGO MUCHO ANTES LO CUAL ESTUVO INCREIBLE