What about the installation? Does the company provide with the installation facility? If yes then is it charged separately?

No. I think since we purchased the item online No help or assistance was obtained from the Company. We installed the item with the help of an Authorised Plumber. Installing the item is so simple. The company has provided the paper template for fixing the screws, instruction are given properly, precautions to be taken are clearly mentioned, only thing, we have to purchase 3 pin power plug, inlet and outlet connection hoses. in my case the power indicator yellow bulb stopped working after one month. But the red bulb and cut off thermostat are ok. I wish I could get it rectified, whom shall I contact?

How much time it takes to heat a 15-20 Litre of water?

Its a instant geyser, when we open tap hot water coming continues but water flow is but slow because its instantly heat. Its good for bucket bath, If you use shower then water flow bit slow. I used it both purpose and I am satisfied with this.

Can this product be used as under sink geyser with tap at 2.5 feets above?

You can but safety is up to you

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Racold PRONTO NEO Electric Instant Water Heater 3L – Vertical Geyser for Bathrooom, Anti Backflow System, 3 Safety Levels, Rust Proof Body, Faster Heating, with Fire Retardant Cable, White

Product ID: 76039370

Details

Brand
Racold
Capacity
3 Liters
Power Source
Corded
Product Dimensions
20.9W x 33.5H
Special Feature
Auto Restart

⚡3 KW rapid heating

🏢87 PSI high pressure ready

🛡️3-level safety system

¥31316

Duties & taxes included

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Description

🔥 Heat Up Your Day, Instantly!

RUST PROOF RELIABLE - Durable stainless steel body with fire-retardant cable for long-lasting performance and safety.
ENERGY SMART INSULATION - Dense PUF insulation locks in heat longer, reducing electricity bills while keeping your water hot.
TRIPLE SAFETY ASSURANCE - Equipped with 3 safety levels including auto cut-off and temperature control, ensuring peace of mind with every use.
BUILT FOR HIGH RISE LIVING - Withstands up to 87 PSI pressure, ideal for apartments and homes with high-pressure pumps.
INSTANT HOT WATER NO WAIT - 3 KW high-capacity heating element delivers steaming hot water in seconds, perfect for busy mornings and quick refreshes.

The Racold PRONTO NEO 3L Electric Instant Water Heater is a compact vertical geyser designed for fast heating with a powerful 3 KW element. It features a triple safety system, anti-backflow technology, and high-pressure resistance up to 87 PSI, making it perfect for modern apartments. Its rust-proof stainless steel body and energy-efficient PUF insulation ensure durability and cost savings, backed by a comprehensive warranty for peace of mind.

Specifications

ASIN	B008LN6A6Q
Best Sellers Rank	#1,834 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #9 in Instant Water Heater
Brand Name	Racold
Capacity	3 Liters
Colour	Off-White
Country of Publication	India
Customer Reviews	4.1 4.1 out of 5 stars (4,213)
Heat Output	3 Kilowatts
Importer Contact Information	Ariston thermo India PVT LTD, 2nd Floor, Eastern Wing, Nyati Unitree, Nagar Rd, Yerawada, Pune, Maharashtra 411006
Included Components	Product, Warranty manual, Warranty card
Is Electric	Yes
Item Dimensions W x H	20.9W x 33.5H Centimeters
Item Type Name	Water heater for Shower and Bucket bath
Item Weight	2700 Grams
Manufacturer	M.B. Deco International/Indus India, Plot No 38 & 39, Sec-53, Phase-V,Kundli Industrial Area, Sonepat,Haryana. PIN – 131032
Manufacturer Contact Information	Plot No 38 & 39, Sec-53, Phase-V,Kundli Industrial Area, Sonepat,Haryana. PIN – 131032
Manufacturer Part Number	Pronto 3V (PR III)
Manufacturer Warranty Description	Warranty Summery : Product; 2 Heating Element: 2 Tank:9
Material Type	Stainless Steel
Maximum Pressure	87.02 Pound per Square Inch
Model Number	Pronto 3V
Mount Type	Vertical
Number of Items	1
Number of Packs	1
Packer Contact Information	M.B. Deco International for Ariston Group India Private Limited, Plot No 38 & 39, Sec-53, Phase-V,Kundli Industrial Area, Sonepat,Haryana. PIN – 131038
Power Source	Corded Electric
Special Features	Auto Restart
Style Name	Pronto Neo
Unit Count	1 Piece
Voltage	230 Volts
Wattage	3 KW

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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¥31316

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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