I need a new replacement cover, power adapter or sleeve. How can I order one?

We can provide you with a new cover, power adapter or sleeve for free! No cost to you.

Is this cordless and rechargeable?

Yes, red lights on the massage nodes will flash while device is charging. Lights will stop flashing when device is fully charged. Unplug the device once its fully charge. About 1.5+ hours of usage with heat and 3+ hours without heat.

I work from home and in the office, is there a way to secure the massager onto my chair?

Yes, the massager has adjustable Velcro straps located on the back of the massager. Wrap the straps around the back of your chair and secure with the Velcro. Now you can enjoy a hands-free massage while you work.

My product does not heat up as much as I'd like. Is it possible to make it hotter?

Unfortunately not. Since friction from the mesh combined with the heat function can create more heat sensitivity, we've erred on the side of caution to ensure our customers are safe. Please note, it may take 5-7 minutes to feel the heat.

My product is not turning on or no longer works. What should I do?

Make sure your product's cord connection is secure as it should snap (*clicks*) into place. We also recommend using the car adapter and if it powers on, we can provide you with a new replacement power adapter at no cost to you.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Zyllion ZMA-13RB Back and Neck Massager with Heat for Pain Relief, Black

Zyllion ZMA-13RB Back and Neck Massager with Heat for Pain Relief, Black

Product ID: 75615173

Details

Brand
Zyllion
Item Weight
4 pounds
Material
Faux Leather
Power Source
Battery
Use for
Back Foot Leg

🔋2+ hours cordless USB-C rechargeable

🔥Heat with auto shutoff & overheat protection

⚙️4 rotating 3D deep tissue nodes

¥35078

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Description

🔥 Feel the deep relief, anytime, anywhere – your personal masseuse in a sleek black package!

CORDLESS FREEDOM - Enjoy up to 2+ hours of uninterrupted massage without being tethered to a power outlet.
ERGONOMIC VERSATILITY - Designed to contour your body—perfect for back, neck, legs, feet, and even on-the-go car use.
SMART SAFETY FEATURES - Auto shutoff after 15 minutes and heat protection ensure worry-free relaxation every time.
PEACE OF MIND WARRANTY - Backed by a 3-year warranty from a USA-based company, guaranteeing durability and support.
DOCTOR RECOMMENDED RELIEF - Trusted by physical therapists to ease chronic neck and back pain, arthritis, and sciatica.

The Zyllion ZMA-13RB is a cordless, rechargeable back and neck massager featuring advanced 3D deep tissue kneading with 4 rotating nodes and soothing heat therapy. Recommended by doctors, it offers up to 2+ hours of cordless use, ergonomic design for multiple body areas, and smart safety features like auto shutoff and overheat protection. Supported by a 3-year warranty, it’s a versatile, portable solution for chronic pain and muscle tension relief.

Specifications

ASIN	B07D6WQD8Y
Battery Average Life	1.5 hours
Best Sellers Rank	#49,854 in Health & Household ( See Top 100 in Health & Household ) #122 in Electric Back Massagers
Brand	Zyllion
Brand Name	Zyllion
Charging Time	4 hours
Color	Zma-13rb: Black (Cordless)
Customer Reviews	4.3 out of 5 stars 2,677 Reviews
Form Factor	massage pillow
Global Trade Identification Number	00791512481189
Included Components	sleeve, car adapter, power adapter
Item Dimensions L x W x H	12.99"L x 9.45"W x 2.36"H
Item Highlight	Doctor Recommended, Cordless, Rechargeable, Shiatsu, Deep Tissue, 3D Kneading, 4 Rotating Nodes, Muscle Therapy, USB-C Cable
Item Nype Name	neck and back massager
Item Weight	4 pounds
Manufacturer	Zyllion
Manufacturer Part Number	ZMA-13RB-BK
Manufacturer Warranty Description	3 Year Warranty: 1 Year Automatic + 2 Years Extended (with Product Registration)
Massage Therapy Technique	Shiatsu
Massager Form	Massage Pillow
Material	Faux Leather
Material Type	Faux Leather
Model Name	Rechargeable Back and Neck Massager
Model Number	ZMA-13RB-BK
Other Special Features of the Product	Auto Shut-Off, Cordless, Heat, Portable, Rechargeable
Power Source	Battery Powered
Product Benefits	Fatigue Relief, Flexibility Improvement, Muscle Therapy, Pain Relief, Stress Relief, Tissue Therapy
Product Grade	Home
Specific Uses For Product	Arthritis, Fibromyalgia, Myofascial, Neuropathy, Sciatica
Style Name	Modern
Target Use Body Part	Back, Foot, Leg, Neck, Shoulder
UPC	791512481189
Unit Count	1 Count
Use for	Back, Foot, Leg, Neck, Shoulder
Water Resistance Level	Not Water Resistant

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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¥35078

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews