Why can't my network, HDMI 1 (4K), and DP ports work?

The network, HDMI 1, and DP ports need to download and install the DisplayLink driver before use. You can easily install the driver through the User Guide (PDF) of product guides and documents or check the User Manual.

How do I install the DisplayLink driver?

If your computer doesn't have a CD Drive to install the driver, you also can easily install the driver through the User Guide (PDF) of product guides and documents, the Driver Installation Guide Video of the product page, or check the User Manual.

Why can't my HDMI 2 (8K) port work?

(1) The HDMI 2 (8K) port only can work when the USB C port of your host device supports video output. Please make sure that.

Why can't my monitor reach 8K or 4K resolution?

You need to ensure that your laptop supports 8K or 4K resolution output (Macbook only supports 4K), and make sure that your HDMI or DP cable and monitor support the corresponding resolution.

How can I set the display mode, display order, and display rotation angle?

For macOS, you can check the "MacOS Operation Guide" video of the product page or check the "User Manual" to know how to set.

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🚀 Power, speed, and triple displays—dock like a boss!

MAC WINDOWS READY - Optimized with DisplayLink technology for flawless triple display support on both macOS and Windows, ensuring cross-platform efficiency.
BLAZING DATA TRANSFER - Dual USB 3.2 Gen 2 ports deliver up to 10Gbps speeds, moving large files in seconds to keep your workflow uninterrupted.
ALL IN ONE CONNECTIVITY HUB - 12 versatile ports including HDMI, DisplayPort, Gigabit Ethernet, SD/TF card readers, and 3.5mm audio jack—future-proof your desk setup.
POWER UP AT LIGHTNING SPEED - 100W PD fast charging with included GaN charger powers your laptop in just 1.5 hours—no more waiting around.
EXPAND YOUR VISUAL WORKSPACE - Seamlessly connect up to three monitors with 8K and 4K resolution support, boosting productivity and multitasking like a pro.

The UGREEN Revodok Pro 312 is a premium 12-in-1 USB-C docking station featuring triple 8K/4K display support via DisplayLink, ultra-fast 10Gbps data transfer, and a 100W GaN charger for rapid laptop charging. Designed for both Mac and Windows users, it offers extensive connectivity options including HDMI, DisplayPort, Gigabit Ethernet, SD/TF card slots, and audio output, making it the ultimate productivity hub for professionals.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.