Why isn't my capture card working?

1. Switch/PS/XBOX Users: It must disable HDCP protection before capturing. If already connected, disable HDCP and unplug/replug the capture card.

Why is the capture card incompatible with my device?

1. Windows 7 Issue: Windows 7 lacks native USB 3.0 drivers. You'll need to install or download them online manually.

Why can't I get 2K quality?

Ensure your HDMI source device and the capture device support 2K resolution.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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UGREEN 2K@30Hz 1080P 60FPS Video Capture Card 4K Input HDMI to USB 3.0 | 4K HDMI Input, Low Latency, Capture Card for Streaming Game Recording Compatible with Switch 2 Xbox PS4 PS5 PC Camera Usb C

Product ID: 734572824

Details

Brand
UGREEN
Hardware Interface
HDMI USB 3.0 C
Operating System
Linux MacOS
Recommended Uses For Product
Video
Video Capture Resolution
1080p 2K

⚡5 Gbps USB 3.0 ultra-low latency

🎥4K@30Hz input for pristine capture

🔌Dual USB-A & USB-C ports for max compatibility

¥8292

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

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Description

🚀 Capture Every Frame, Stream Like a Pro!

CRYSTAL CLEAR 4 K INPUT - Preserve every pixel with stunning 4K@30Hz HDMI input, perfect for pro-grade editing and streaming.
SMOOTH 1080 P 60 FPS OUTPUT - Deliver silky-smooth Full HD streams at 60FPS, ideal for gaming and live broadcasts without lag.
UNIVERSAL DEVICE COMPATIBILITY - Seamlessly connect with Switch, PS5, Xbox, Meta Quest, laptops, and iPads (iPadOS 17+), no drivers needed.
DURABLE HEAT RESISTANT DESIGN - Aluminum alloy casing with premium tinned copper cables guarantees stable, long-lasting performance.
LIGHTNING FAST USB 3 0 TRANSFER - Experience ultra-low latency with 5 Gbps data speed, ensuring real-time streaming and zero delays.

The UGREEN Video Capture Card supports 4K@30Hz HDMI input and outputs 2K@30Hz or 1080p@60FPS video via USB 3.0 with ultra-low latency. Compatible with major consoles, PCs, and iPadOS 17+, it features dual USB-A and USB-C ports, driver-free setup, and a durable aluminum casing for reliable, high-quality streaming and recording.

Specifications

ASIN	B0DT9DY312
AV Output	2K, 1080p
Antenna Location	Video Recording
Best Sellers Rank	#9 in External TV Tuners
Brand	UGREEN
Built-In Media	Capture Card
Compatible Devices	Laptop/Ipad, Personal Computer, Phone, Switch / Switch 2 / Xbox / PS5/ PS4, Xbox Series X, and Meta Quest 3/2
Customer Reviews	4.5 4.5 out of 5 stars (838)
Hardware Interface	HDMI, USB 3.0, USB Type C
Item Dimensions	5.91 x 3.94 x 0.67 inches
Item Highlight	4K HDMI Input, Low Latency, Capture Card for Streaming Game Recording Compatible with Switch 2 Xbox PS4 PS5 PC Camera Usb C
Item Weight	50 g
Manufacturer	Ugreen Group Limited
Mfr Part Number	15389
Minimum System Requirements	Windows 11/10/8.1/7, MacOS, Linux, iPadOS 17 or later, USB 3.0 port, HDMI input source
Model Name	15389
Model Number	15389
Number of Items	1
Operating System	Linux, MacOS, Windows 11/10/8.1/7
Other Special Features of the Product	Ultra Low Latency 5 Gbps High Data Transfer Speed
Platform	Android, Mac, Nintendo Switch 2, Windows, iOS
Unit Count	1 Count
Video Capture Resolution	1080p, 2K
Warranty Description	24 Months Warranty Service by UGREEN

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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