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| Best Sellers Rank | #1,150,696 in Books ( See Top 100 in Books ) #848 in Leadership Training #1,958 in Human Resources & Personnel Management (Books) #6,876 in Business Management (Books) |
| Customer Reviews | 4.3 4.3 out of 5 stars (76) |
| Dimensions | 7.8 x 1.7 x 9.5 inches |
| Edition | 2nd |
| ISBN-10 | 007173905X |
| ISBN-13 | 978-0071739054 |
| Item Weight | 2.45 pounds |
| Language | English |
| Print length | 576 pages |
| Publication date | December 1, 2010 |
| Publisher | McGraw-Hill Education |
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