19" True Cloud Frame with Editable Cloud Albums, 20GB Free Cloud Storage, Computer or APP Remote Manage, Easy Setup, Full Features & Functions, advanced technology than WiFi frames, quality guaranteed

The first one I received was a dude. The replacement is great, amazing how it can display the photo at an increased size. I had the 14" model for years, this one the 19" is a step up. Am really enjoying it and so are the many visitors we have.

Where to begin? I've been toying with a project for about four years now as a Christmas gift for my parents. I wanted a digital photo frame that would sync with some manner of cloud storage - i'm not picky: google photos or drive, flickr, whatever...just need somewhere my siblings and myself can upload pictures to a central location and have it automagically sync with the frame set up in our parents home. I had planned to go a step further and have ifttt watch our respective instagram accounts for a designated hashtag to then pull the photos over to whatever cloud service as an aggregator that would then in turn sync to the picture frame. Up to this point I had found the available technology lacking or GROSSLY overpriced for the size/quality. I dove down the rabbit hole again this year and found this frame, which I thought might actually meet my requirements; and it does, in theory. It promises cloud storage - and it fulfills that much, albeit in their own proprietary cloud with no ability to push from outside sources other than through their smartphone apps or web portal. Even that process leaves quite a bit to be desired, user interface is lacking. Ah, but there's still hope - it supports flickr and dropbox. Or its supposed to. I found in my experience attempting (strong emphasis here) to set it up before gifting it to my parents, that neither of these apps worked. Well in fairness I can't say dropbox didn't work as it wasn't on the device, requiring a download (not a bad idea as there is a limited amount of onboard storage); except the download would never complete successfully. Flickr on the other hand just straight up refuses to acknowledge the network connection (wifi) that worked fine on every other aspect of the system. I was impressed with the 'air-remote' that is an RF 'mouse' so to speak for navigating the menu and interface. The overall picture quality was pretty decent, albeit slightly washed out at the native viewing angle when resting on the provided 'kick-stand' foot. May be different if wall-mounted (VESA mount included in package, nice touch). When using their provided 'cloud' storage, I loaded a few test photos and played with the transition animation settings, finding 'fade' to be about the only option that didn't induce motion sickness. The zoom feature looks like a very rough attempt to mimic the Ken Burns effect, or 'pan and scan' seen in software like iMovie...I found it to be best to turn that feature off. The weather display option started out moderately strong - creates a panel on the left side of the screen with the current date/time, and weather overview - temp, sky conditions... However despite having both time zone, and location set to auto in the settings - I had to manually override the time zone and no matter what I did in location I was stuck somewhere in California (I'm from the Bluegrass state). Also in this mode there is a thin white frame around the weather panel and the picture panel to the right that I personally found distracting and would have preferred to just turn off, except there's no option to do so anywhere I could find.All that said, if you're a singular user and don't mind the limitations of having to go through the manufacturers 'cloud' portal, put up with spotty app support/functionality, and overall kludginess - this might work fine for you. I consider myself pretty tech-savvy and I fought tooth and nail to get any aspect of this to perform, at all, really. I certainly didn't get warm fuzzies about gifting this to my parents, knowing I'd likely have to be constantly troubleshooting why it wasn't doing the ONE thing I bought it for them to have.TLDR: Overall decent attempt that is close...but still not quite there. Might pass for users with very modest expectations, power users - look elsewhere.

For the price this is a wonderful frame! The image quality is great and it was fairly easy to teach my grandma how to use.Main issue: the first frame we received had obviously been opened before (finger prints all over it, batteries already in the remote, and random empty sandwich bag in it) and it did not turn on. It was like someone returned it for not working and they just mailed it out to us.The one we have now was new and no issues. The cloud software could be a little more user friendly but does the job! If we wouldn't have had the issues with the first frame I would have given it 5 stars.

I just bought this Cloud Frame, and so far I love it. I have a lot of family that live in China that I rarely get to see or visit. I wanted something to feel more close and see their photos, so I looked around and found this Cloud Frame. It was easy for me to setup and get some of my own photos on it. I gave my family the log into and explained how to send photos to my frame. It wasn't difficult at all, and now my family in the US feels more close to everyone back in China. I am thinking about sending my parents a Cloud Frame back home, so that I can easily share photos of my daughter with them as she grows up. Definitely a great family gift and recommend it.

Love this but only downfall is I would have like to have known it doesn’t work on Bluetooth with iPhones. :( it took quite the effort to get photos on it but after a few hours and a little help I got it going. Only problem now is figuring out how to change the weather and time/clock feature.

Service is everything!The frame (when working) is very nice and displays photos very well. The cloud aspect works nicely also. HOWEVER, the frame randomly cuts off and the only way to restart it is to push the button on the back of the frame. (I have it set to NEVER sleep.) It is wall mounted so I have to remove it from the wall to push the power button. The remote is SUPPOSED to "wake up" or turn on the frame but it doesn't.I tried to call customer support at the given number and all I get is $10 answer machine saying "Leave a message at the tone - beep". I then e-mailed technical support at the address given stating my problem. No response yet!!I understand things happen but with lousy, or better yet non-existant support, I will probably just send it back and look for another brand.The frame was a gift to my 92 year old mother who cannot remove the frame from the wall each time it stops.I will update my review if I get any response from Sungale before I return the frame.

I love my new Cloud frame. The screen is the perfect size for our home. I got this, so that I can stay connected to all my friends and family scattered in different states and cities. I love seeing the new photos arrive on my frame. Setup was simple. I had a couple questions about the features, so I called the customer service support line and got all my questions answered. There are a lot of features available on this after talking with the customer service rep, so I plan to go deeper into the features in the next couple days.

Product is very slow, apps in interface such as dropbox etc do not work, so only way to put pics is a VERY slow upload. I bought as card to add pics but when I try to do a slideshow it always stops and crashes or goes to a black screen after a few minutes. Very expensive for a product that doesnt work well. Buy a kindle, its about the same size and prize but will work better and do much more. I regret this purchase