What chimes can Video Doorbell C31 pair with?

The Video Doorbell C31 pairs with your existing chime, eufy HomeBase S280, S380, MiniBase Chime (T8023), Alexa. Note: It is not compatible with the original eufy Wi-Fi Chime (T8020), eufy Chime (T8740/T8742), or Apple HomeKit.

Is Video Doorbell C31 compatible with HomeBase 3?

Yes, it is compatible with HomeBase 3. This setup provides expandable local storage, enhanced AI functionality, cross-device features, and more.

Why is my doorbell not working properly after binding?

Ensure you have the latest app (version 5.0.22 or above) and check if the doorbell has received the latest software update.

Will Video Doorbell C31 support pre-record and 24/7 recording? Will my existing chime still work?

Yes, C31 supports pre-record and 24/7 recording functions when powered by a 16-24V transformer (bypass chime). 24/7 recording is unavailable with HB2/Minibase, so use Solo or connect it to HB3 to enable this feature.

Why does my doorbell still show low battery or a decrease in battery level even after being wired?

Using Existing Chime charges the doorbell slowly (6-7 days). High foot or vehicle traffic may still drain the battery. We recommend switching to "Bypass Existing Chime" mode.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

eufy Security Video Doorbell C31, 2K FHD, Battery or Wired, No Subscription | Wireless, head-to-toe view, live video call, 24/7 recording, human and motion detection, HomeBase S380 ready, no monthly fee

Product ID: 710539554

Details

Brand
eufy Security
Connectivity Technology
Wireless
Model Name
C31
Recommended Uses For Product
Outdoor
Special Feature
24/7 Recording

📹2K FHD ultra-clear video

🔋Dual power: battery or wired

🛡️24/7 continuous recording

¥27099

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Description

🚪🔔 Elevate your doorstep security with crystal-clear clarity and zero monthly fees!

SMART HOME INTEGRATION - Seamlessly connect with Alexa, Google Assistant, and eufy HomeBase S380 for a smarter front door.
INSTANT LIVE VIDEO CALLS - Get real-time pop-up video calls on your phone and respond instantly, even when away.
CRYSTAL CLEAR 2 K FHD VIDEO - See every visitor in stunning detail with a 4:3 head-to-toe view, day or night.
FLEXIBLE DUAL POWER OPTIONS - Choose hassle-free wireless battery power or reliable hardwired connection for nonstop protection.
NO MONTHLY FEES NO COMPROMISE - Enjoy premium security features and 24/7 recording without any subscription costs.

The eufy Security Video Doorbell C31 delivers ultra-sharp 2K FHD video with a unique 4:3 head-to-toe view, ensuring you never miss a visitor detail. It offers versatile dual power options—wireless battery or hardwired—supporting 24/7 continuous recording and motion detection without any subscription fees. With instant live video calls and smart home compatibility, it’s the perfect upgrade for the modern connected home.

Specifications

ASIN	B0DYJ6X6RR
Alert Type	Motion Only
Antenna Location	Outdoor Security
Best Sellers Rank	#2,688 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #19 in Video Doorbells
Brand	eufy Security
Built-In Media	doorbell battery
Cellular Technology	2.4GHz
Color	Black
Compatible Devices	Smartphone
Connectivity Protocol	Wi-Fi
Connectivity Technology	Wireless
Control Method	App
Controller Type	Iris
Customer Reviews	4.0 4.0 out of 5 stars (830)
Effective Still Resolution	1080 pixels
Effective Video Resolution	1440 pixels
Form Factor	Box
Indoor Outdoor Usage	Outdoor
Installation Type	Screw In
Item Dimensions	5.83 x 2.07 x 1.23 inches
Manufacturer	eufy
Mfr Part Number	T8223
Model Name	C31
Model Number	T8223
Mount Type	Wall Mount
Number of Items	1
Other Special Features of the Product	24/7 Recording, Dual Power Options, HD Resolution, Head-to-Toe View, No Monthly Fee
Power Source	Battery Powered
UPC	194644234751
Unit Count	1 Count
Video Capture Format	App Control
Video Capture Resolution	2k
Wireless Technology	Wi-Fi

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

¥27099

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews