Creami Scoop & Swirl 13-in-1 Ice Cream and Soft Serve Maker, NC701

I picked up the Ninja CREAMi Scoop and Swirl Ice Cream Maker NC701 on a bit of a whim for our family. We deal with multiple food allergies, so buying store ice cream that works for everyone is nearly impossible. The ability to fully control ingredients like dairy-free milk, low sugar options, or nut-free recipes is what pushed me to try it. This is the more deluxe version with both scoop and soft serve capability, and it definitely feels like a premium kitchen appliance. From a build quality and appearance standpoint, it is substantial. This is not a small countertop gadget. It is tall, fairly heavy, and takes up serious space. It will not fit under most standard upper cabinets, so plan accordingly. We ended up buying a separate baker’s rack to house this and our Ninja Slushi machine. The included 2-in-1 pints, lids, paddle, and swirl press feel sturdy and are dishwasher safe, which helps with usability and cleanup. Using the machine is not trivial at first. There is a learning curve. The process starts by preparing your recipe directly in the clear pint containers. The most important detail is making sure the containers freeze completely level. Timing needs to be correct for adequate freezing. If the mixture freezes at an angle, the chopping and blending mechanism will struggle to operate or process correctly. After freezing for about 24 hours, you install the blade lid, lock the container into the machine, and select one of the 13 programs. There are dedicated soft serve modes, fruit whip, frozen yogurt, custard, and more. We typically use coconut or oat milk, which freezes harder than traditional dairy. Because of that, we often have to run the blend cycle multiple times to achieve a smooth, soft-serve consistency. That is one of the nuances you only learn by doing. Once the texture is right, you move the container to the soft serve side, install the swirl press, and dispense into a cone or bowl. It is a multi-step workflow, and good results depend on understanding how each phase works. If something is off, it usually comes down to leveling in the freezer, recipe ratios, or needing an extra spin. Performance is impressive once dialed in. The Creamify technology really does transform a solid frozen block into a creamy texture. The ability to customize mix-ins and tailor recipes for dietary needs adds real value. However, it is loud. Very loud. During the chopping and spinning phase, the noise level is intense. It is not something you want running constantly, and it could easily be disruptive and hurt ears in a small kitchen. Another small limitation is the dispensing phase. When using the soft serve function, it does not fully clear the entire pint. There is usually a noticeable amount left in the bottom. It is easy enough to scoop out with a spoon, but it feels like an area that could be improved in future designs. In terms of value, this is clearly a luxury appliance. It is not essential, and it is not small. But if you have dietary restrictions, want full control over ingredients, or enjoy experimenting with frozen desserts, it offers strong performance and flexibility. It does not replace a commercial soft serve machine, but for home use, it delivers impressive results. Overall, I recommend the Ninja CREAMi Scoop and Swirl if you are willing to learn the process and have the space for it. It’s pretty expensive, but I believe it adds substantial value for families with allergies or if you just love ice cream. It takes patience at first, and there are nuances to master, but once you understand how it works, it produces high-quality frozen treats tailored exactly to your needs.

I absolutely love my Ninja Creami! It’s one of the best kitchen purchases I’ve made. It’s so easy to make healthy, homemade ice cream, protein ice cream, sorbet, smoothie bowls, and frozen treats with ingredients I already have at home. Everything comes out incredibly creamy, and if it’s ever a little crumbly, one quick respin makes it perfect. It’s easy to use, easy to clean, and has saved me money compared to buying ice cream all the time. If you’re on the fence, I definitely recommend it—it’s worth it!

I've been using the Ninja CREAMi Scoop & Swirl Ice Cream Maker almost every day, and it's been one of the best kitchen purchases I've made. I primarily use it to make protein ice cream, and the results are much better than I expected. The texture comes out smooth and creamy, making it easy to stick to nutrition goals without feeling like you're sacrificing dessert. Once your mixture is frozen, it only takes about 5 minutes to spin and turn it into ice cream, which is very convenient. If you plan to use this machine frequently, I highly recommend buying extra pint containers so you can keep multiple flavors ready to go. I chose the Scoop & Swirl model instead of the regular CREAMi because I knew I'd be using it daily, and that has definitely been the case. That said, I don't utilize the swirl function nearly as much as I thought I would. It's a nice feature to have, but for me, the regular ice cream functionality is what gets used the most. Overall, this machine makes excellent homemade ice cream, works great for high-protein recipes, and has become a daily staple in my kitchen. Highly recommended for anyone looking to make healthier frozen treats at home.

This is one of the most memorable purchases I have ever made!! My grandkids love it!! It is one of their favorite things at Nini and Pop Pop's house. The recipes are easy and you can put your own twist on them. I definitely recommend!!

I was really excited to try the Ninja Creami Swirl, and I have to say, it does what it promises: it makes genuinely good ice cream. It's been a fantastic way to turn my protein shakes into a much more enjoyable treat. The Good: The core function is great. The ice cream texture is impressive, although I found that adding a splash of milk to the top of the frozen pint before spinning helps the machine get started and results in a smoother consistency. I also appreciate the design touch of the pint clicking securely into place; it's a small but satisfying detail that lets you know it's ready. The Not-So-Good: Unfortunately, my experience came with a few frustrations. First, this machine is LOUD. It's definitely something to be aware of if you have a small living space or sensitive ears. I also frequently had to run the cycle twice to get the right texture, which adds to the noise and time. There were also some operational quirks. On several occasions, the machine just wouldn't start, forcing me to take the pint out and reseat it. I also noticed the blades would get a strange oily residue on them, and I couldn't figure out why. Sizing and Final Thoughts: My biggest disappointment was with the 'Swirl' version itself. The portion size for the ice cream feels too small to justify the feature. If I were to buy one again, I would skip the Swirl and go for either the standard model or upgrade to the Deluxe for the larger pint capacity. Ultimately, I ended up returning the unit because it arrived with a broken pint. Combined with the other small issues, I decided not to get a replacement just yet. It's a really good product in concept, but the execution has some flaws that made it not the right fit for me.

I LOVE IT! I waited a long time before ordering this ice cream maker. Each pint of ice cream mix gives you about 2 - 2.5 cones of soft ice cream. I'm glad i bought two extra containers. I can't wait to try all the recipes.

I love ice cream and I especially love soft serve. I bought a Ninja Creami a year and a half ago, and I loved it. When the swirl came out I resisted a little while, but finally bought it, on Amazon , because I knew I could return it if I needed to do so. I already had experience with the other creami (which I sold on Marketplace within 30 minutes of listing it and had people in a waiting in line) so that made getting used to the swirl a little easier. I like it because I can make low calorie, higher protein frozen desserts with it. Often my creami swirl is my lunch. It takes a little practice and there are plenty of you tube videos to help. Ninja also has a great customer service actual person phone line. I had one problem with the dispensing part of the swirl feature because the 2nd part of the lid mechanism came off in the pint, after I had made he best ice cream cone ever. Ninja sent me a replacement free, but I learned then that if you go to Ninja kitchen you can buy all of the pieces that go into the swirl cheaply. That helps to take away the fear of breaking something plastic that goes with an expensive machine . For example you can buy another blade for $19.98, so that fact gives me a lot of comfort. As for the noice, yes it makes a noise, but I find the Swirl makes less noise than my original creami. I think that's probably because it is heavier. I am still having a problem getting the lid off the pint after making the swirl. I am still working on that. My daughter says you just twist it to one side and lift it off, but so far, it has taken me several times to get the thing off so I can wash the pint and eat the small about left , but I have faith it will get easier. If you like soft serve and need to watch your calories , you will love the Ninja Swirl. It does so many other things, but I have only used the light ice cream feature with this and the other machine, because my whole point is having a delicious frozen treat with less calories!

We really enjoyed the Ninja CREAMi while it was working. It makes delicious ice cream, gelato, and sorbet, and I even purchased additional pint containers so we could make different flavors. I wanted to cut back on desserts anyway, so I guess that’s one way to look at it! 😂 Unfortunately, I paid $330 for this machine in June 2026, and less than three months later, it has stopped working. Now it only makes a grinding sound while the ingredients are left melting in the pint. I tried contacting product support, but the troubleshooting steps I was given were for an ice cream maker that uses rock salt, which is clearly not the machine I purchased. I also tried to request a return or exchange through Amazon, but because it is past the 30-day return window, I was told it is no longer eligible. For a $330 appliance, I expected much better reliability and customer support. I’m very disappointed that such an expensive machine lasted less than three months. I would not recommend purchasing this unless you also purchase an extended protection plan/insurance. I made the mistake of trusting Amazon’s return policy and Ninja’s reputation for quality and reliability, and unfortunately, I’m now stuck with an expensive machine that doesn’t work and is taking up valuable real estate on my counter.

well what can i say. yippee this is so good. 99 ice cream is fantastic

جهاز صناعة السعادة للاطفال وبصحة. صرت اعمل ايسكريم في البيت صحي ولذيذ واعطيه حتى لبنتي عمر السنتين. الاطفال بينبسطوا ويستمتعوا بالتجربة وفكرة صنع اي ايسكريم باي مكونات وياكلوا منه كمية كبيرة بدون ما نوقفهم تحول اي نوع سائل مجمد الى ايسكريم لذيذ وبقوام رائع

I’m very happy with my Ninja Creami! The machine works perfectly and arrived exactly as I ordered it, the ME version. Everything was in excellent condition and the quality is great. The seller was also excellent: very responsive, professional, and incredibly fast with shipping. My order arrived in just 6 days, which was much faster than I expected. The machine is easy to use, works smoothly, and I’ve already made several delicious frozen desserts with it😍🍦 I’m really happy with my purchase and would definitely recommend both the Ninja Creami and this seller. 5/5! ⭐️⭐️⭐️⭐️⭐️

Don't get me wrong, its a great little device although I haven't used it fully yet but the reason I gave just 3 stars is due to the price..a bit on the expensive side for what it is

I have only used this item once but intend to get back to it once my health improves. I found it rather difficult to configure but it did make the world's best ice cream. If I was able to I would trade this item for the "Slushie".