Waterdrop 40 Cup Dual Filter Dispenser, 8X Faster Filtration, 400-Gallon Lifespan, Water Filter Dispenser for Home/Office, 2 Replacements, 10X Longer Lifetime, Reduces Chlorine, PFOA/PFOS, Black

it is worth trying if you struggle with drinking water, the taste of the water alone is a selling point, i personally only bought this cause it holds 40 cups of water, and I have a titan water bottle that holds 16 cups of water at a time and well I didn't want to sit at the fridge for 5 minutes filling up the bottle, yes i timed it, this also fills up the bottle in under a minute and if it is from empty to filling the bottle it take maybe an additional 30 to 45 seconds, it is fast and makes good tasting water out of already filtered water, if you do get this buy extra filters at the same time, i promise it is worth it, as someone who would be considered a dr.pepper girly, and only would exclusively drink dr.pepper, you won't regret it, I think i have, completely, refilled this at least 80 times since i bought it less than a month ago. it has paid for itself in my journey to have a healthier diet, especially at work,

The water dispenser is great, however my 5 star review is specifically for Karina!! My unit arrived cracked. Amazon was no help at all so I thought oh what the heck and emailed WaterDrop the brand itself to explain the situation, not expecting any real help. I asked if they sold the piece that was cracked separately, hoping I might be able to buy it. Well Karina reached back out to me and replaced the entire unit free of charge!! Karina went above and beyond and I would 100% buy from WaterDrop again because of Karina's superb customer service. Thanks Karina!

I recently had an issue with my Waterdrop dispenser leaking, which was quite frustrating. However, the customer support experience I had while resolving this was exceptional. Becky from their support team went above and beyond to help me, quickly arranging a replacement unit without any hassle. She was professional, responsive, and truly committed to making sure I was a satisfied customer. It's rare to receive this level of care, and I'm very impressed. Highly recommend!

***UPDATE as of 5/7/25*** A customer service member from Water Drop reached out to me concerning the issue we had. They asked if they could send us a new system with filters and give them a try again. We agreed and have been using it for several weeks now, and I'm happy to report that our water filter system is working great and is odor-free! We will continue to monitor the system for any changes, but as of now, it's working as it should and we're thrilled to have a larger capacity water filtration system. Thank you, Water Drop for encouraging us to give you a try again. Your customer service is outstanding and you all went above and beyond to make this right for us. It's much appreciated! ------------------------------------------------------ Prior to purchasing this water filter system, we had a Brita system with a 6-month filter. It worked great, however it was small and just didn't hold enough water. When I found this Water Drop system, I thought it was perfect because it held so much more water and I wouldn't have to fill it as much as my Brita pitcher. When it came, I read all of the instructions, cleaned everything and filtered the amount of water through before using for our drinking water. Everything seemed great until about a month later when my husband asked if our drinking water was tasting funny. I took a drink and yes, there was a weird taste. I tasted it from our tap, but did not have that same taste. Figuring it was some fluke, I dumped all the water, refilled and we kept encountering the same issue. The water was tasting what I would compare to "Florida water." If anyone has lived or vacationed in Florida and drank their drinking fountain water, you'd taste what I call "swamp water." It was awful and we could not figure out what was causing it! It got so bad that we had to throw out entire Water Drop system in the trash and we bought a brand new Brita. I'm kicking myself for wasting the money on this water filtering system.

I love it so much that I’m upset and mad because it’s so little and size is not accurate. It’s very tinny