PurSteam ScrubMaster Steam Mop with Dual Scrubbing Head and LED Lights

Update 2/18/26: changed rating from 3 to 5 stars. Seller contacted me and offered a full refund. It was a very pleasant surprise since it's been a year since I purchased it, but I greatly appreciate the customer service! Original review: Bought this about a year ago and it worked great initially, when everything was new and solid. We normally use it about once a week, and usually one full tank is enough to do the whole apartment. The first problem I ran into was getting additional replacement pads. I couldn't find any pads sold by the brand itself, at least on Amazon. I bought some for a different brand similar model but the size is different where they actually attach to the steamer so had to return those and get a 3rd party replacement set which don't work well because if you need to lift the steamer even just enough to take pressure off the head, the pads just go flying everywhere. The hook and loop system won't hold them at all and it because less "sticky" very quickly so even the pads that came with the machine started flying off quite early. The other issue is that a few months after purchasing it started squeaking and what looked like small pieces of burned plastic started flying out of where the pads are attached. Seems like the plastic isnt rated for the heat that the steam puts out and started deteriorating. So now it just squeaks all the time as the pads are rotating. Will be buying a shark roller brush steamer to replace this one, the shark rotating pad steamer is actually a bit cheaper than this model right now, I would go with that one if I were to buy a pad steamer again.

I bought this mop in February. I have used it 4 times. The plastic grippers for the pads are falling off. The screws just fall out! No way to repair this. I will now buy a shark. So disappointed!

AMAZING!! Wow, this is a steam mop that does what it says! The scrubbing pads really clean the floors! The unit "glides" over the floor..not hard to push or pull. Very easy! Love the headlights and ability to do light scrubbing or more harder scrubbing. Long extension cord! TOTALLY SATISFIED WITH THIS PRODUCT!!

Cleans hard floors really well, better than a basic mop. The pads fall off way too easily though which gets annoying. There is also no way to fully drain the water when you are done since the tank can't be removed separately.

Love this mop but pads keep coming off while using it. I can't figure out what I'm doing wrong as I'm not hard on it and am using the mops provided with the mop vac. I like that I can clean them, the mop head angles really well and the body of it can go low allowing me to go under the bed and furniture a good bit. This makes my floors look so good and I feel they are sanitized after I use the steam mop. It does take a minute or so to heat up (understandably) and you have to tilt the body and press a button to have the steam function work. I love this mop however for some reason the pads keep flying off or bunching up and swinging off. They are supposed to click in place and they do but they keep still coming off like quite often. Often enough that I'm furious by the time I'm done. They're easy enough to stick on but I wish there was a way to clip them so they were harder to take or come off. The cord is super long which I like because it allows me to go for a long time without having to change outlets. Water is easy to add and I always dump the water after I'm done just because I don't want it sitting idle with water in it for periods of time.

Heats quickly Extremely effective . Light weight. Long cord. Drying time is fairly fast

I guess it's my fault for assuming the intentually misleading images were accurate rather than reading all of the detailed specs, but I thought for the $120+ price point it would at least be equivelant to the several other CORDLESS spin mops I was looking at for half the price, so imagine my surprise when I opened the box and found out that it has to be plugged in to work! Like am I paying for vintage or something, or someone explain how in today's day I still have to deal with finding multiple outlets for a single job and have to fight the mop getting tangled up with the cable.. plus, it tells me I can't use any actual floor cleaner to make it smell nice or glow, I can only use water with it. Doesn't even seem to get that hot, and the brushes were like black after one use, so I guess they expect me to bye new brush heads with every use?? Naw, not very pleased with my purchase on theus one, but it's too late to return it at this point

terrible. the pads do not stay in place . stopped working after exactly 1 year - very desappointing

When using this mop it leave dirty streaks marks on the floor so you have to change the pads.

Easy to assemble and use. But the extra pads that were reccommended to accompany the machine do not fit.

I thought this was great at first, but I used it once and halfway through the second time.The spinning head fell off. I don't have a huge house, so there's no reason why, after a use and a half that it should fall apart already