Water Kefir Grains by Cultures For Health

Tried rehydrating and fermenting the grains 3 times and they didn't ferment. I followed the enclosed directions carefully, used distilled water and organic cane sugar. Had it in the correct growing conditions and no success. Unable to get online support from website for assistance because the purchase was through Amazon and not having an account. Disappointing.

best u can get but they don't grow as rapidly as it should may be everything we eat here is full of insecticides and pesticides and finally few months after these microcells will finally stop growing and will die.

The Product came on time as per schedule and product was received in good condition with excellent packing. Highly recommend.

The grains did not activate. They are just mush

EDIT: Changing review to 5 stars because Cultures for Health offered a refund and some value suggestions moving forward. Really bummed these water kefir grains didn't work. I know Cultures for Health is a great company but I'm disappointed that these grains did not activate. I followed the instructions exactly as written and was even in contact with their customer support for a little additional information I needed. Unfortunately after answering my questions I didn't get a response back when I sent them pictures of the grains after the 3 days initial activation. The grains are mushy and not alive at all, there is absolutely no fermentation going on with the first fermentation. I should have bought the grains directly from Cultures of Health since they offer a 60 day guarantee. Lesson learned. I was going to leave 1 star because the grains didn't activate but decided on 2 Stars because they originally had quick communication.