Why isn’t my laptop charging or charging slowly through the dock?

Ensure your laptop supports USB-C/Thunderbolt PD. This dock delivers up to 96W. Some gaming or creator laptops need higher power. Use the front Thunderbolt 4 PD port for charging.

Why won’t my displays extend or mirror?

Configure display settings in Windows/macOS. Note: M1/M2 MacBook (base models) only support one external monitor due to chipset limits. Pro/Max models support multiple displays.

Why is video quality poor or flickering on dual monitors?

Use certified HDMI 2.1/Thunderbolt cables. Connect Thunderbolt first if mixing HDMI + Thunderbolt. Play high-resolution content on the primary display for the best performance.

Why doesn’t the Ethernet port reach 2.5GbE speed?

Check if your laptop, router, and cable support 2.5GbE. Some Intel laptops have USB controller limits. Update drivers if speed is lower than expected.

Why does my dock disconnect every 10–15 minutes?

Update GPU/Thunderbolt drivers and OS firmware. Use original power adapter and quality cables. On Windows, try disabling USB selective suspend for stable performance.

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Amazon Basics Thunderbolt 4 Pro Docking Station, Dual 4K Monitor Support, 8K Display, 2xTBT4, 1xHDMI2.1, 3xUSB A 3.1, RJ45 Ethernet, Black, 7.86 x 2.95 x 1.23 inches

Product ID: 652639354

Details

Brand
Amazon Basics
Color
Black
Hardware Interface
USB
Item Weight
2.2 pounds
Number of Ports
8
Product Dimensions
7.86"L x x

⚡2x Thunderbolt 4 ports for ultra-fast data & video

🌐2.5Gbps Ethernet for blazing-fast wired internet

🖥️Dual 4K@60Hz monitor support + 8K@30Hz HDMI output

¥73231

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Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

⚡ Power your productivity with pro-grade speed and stunning visuals!

FUTURE PROOF ETHERNET SPEED - Experience ultra-reliable wired internet with a 2.5Gbps RJ45 port, perfect for lag-free video calls and large file transfers.
POWERHOUSE CONNECTIVITY HUB - Seamlessly connect and charge multiple devices with 8 versatile ports including Thunderbolt 4, USB-A, HDMI 2.1, and RJ45 Ethernet.
TRAVEL READY COMPACT DESIGN - Sleek, lightweight, and portable—this dock fits effortlessly into your laptop bag, making it the ultimate companion for on-the-go professionals.
STUNNING DUAL 4 K 8 K VISUALS - Elevate your workspace with dual 4K@60Hz displays plus an 8K@30Hz HDMI output for next-level clarity and productivity.
RAPID CHARGING WITH 96 W POWER DELIVERY - Keep your laptop and peripherals fully powered with dynamic PD up to 96W, ensuring zero downtime during intense work sessions.

The Amazon Basics Thunderbolt 4 Pro Docking Station is a compact, high-performance hub designed for professionals needing seamless multi-device connectivity. It supports dual 4K@60Hz displays via Thunderbolt 4 ports, an 8K@30Hz HDMI 2.1 output, and ultra-fast 2.5Gbps Ethernet. With 96W power delivery, it charges laptops efficiently while offering versatile USB-A ports. Compatible with Windows 10+ and select macOS devices, this dock is travel-friendly and built to elevate any modern workspace.

Specifications

ASIN	B0CPT8Q8TF
Best Sellers Rank	#4,918 in Our Brands ( See Top 100 in Our Brands ) #465 in USB Hubs
Brand	Amazon Basics
Built-In Media	Dock, power adpater, power cord, thunderbolt 4 cable, QSG
Color	Black
Compatible Devices	Windows 10 laptops with Thunderbolt 4 port, non-M1/M2 chip MacBooks running macOS 11 (Big Sur) or later
Customer Reviews	3.7 3.7 out of 5 stars (406)
Hardware Interface	USB
Input Voltage	20 volts
Item Dimensions L x W x H	7.86"L x 2.95"W x 1.23"H
Item Type Name	Amazon Basics Thunderbolt4/USB4 Pro Docking Station,2xTBT4,1xHDMI2.1,3xUSB A 3.1,RJ45,dual display
Item Weight	2.2 pounds
Manufacturer	Amazon
Mfr Part Number	HDBD1336L1SZPR00
Model Number	DBD1336
Number of Items	1
Number of Ports	8
Total Number of HDMI Ports	1
Total Usb Ports	3
UPC	840324412277
Unit Count	1 Count
Wattage	96 watts

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¥73231

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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