RAY5 20W Laser Engraver, High Power Laser Cutter Machine | 0.01mm Precision,24000mm/min Speed, Color Metal Engraving, Wood Acrylic Glass Leather,3.5”Touchscreen, App Offline, 400×365mm

At this price point I found the Longer Ray5 machine to be the best value laser out there. It checks all the boxes for what I need: Simple to use and compatible with Lightburn, very solid and well-made, and excellent support / documentations, and very affordable. I've been engraving on a less-powerful portable laser for a couple years, but the Longer 20W machine is my first that is capable of cut-throughs and larger work areas. I've been making inlays and raised 3D types of designs for coasters and wall art. It does everything advertised in my testing, including cutting wood and acrylic and engraving just about anything. I did a lot of looking around before choosing this machine and found that several add-ons are almost mandatory. Those suggested extras follow: Add on suggestion #1: Air assist makes so much of a difference that I would never recommend cutting without it. Whenever I forget to turn on the air compressor the results are charred and uneven. I wish the model I purchased had integrated air assist support like the one in the photos online, but somehow I bought one that is not aware. So instead of lightburn just activating it, it must be turned on manually each time. Longer sells an add on air assist system which is pretty much an aquarium air pump, but it had all the connecting tubing, good vibration dampening and wasn't very expensive so I ordered that one. Add on suggestion #2 is to use a honeycomb bed which will protect your table top surface, help with cut throughs, and reduce charring on the bottom side. Add on suggestion #3 is an enclosure and an exhaust fan. I bought a couple of acrylic safety panels and built a basic enclosure out of those and some plywood. Unless you're set up outside you'll need to move the smoke away somewhere. I bought a 130CFM fan on Amazon for not too much and it worked well. Overall, these add ons cost me about $150. I'm on a budget so I did not purchase those items lightly but they were each well worth the expense. At some point you'll also want to purchase Lightburn, with which the Longer machines are compatible and runs about 100 USD after the free trial expires. I highly recommend this company's products.

Very capable machine, it was very easy to learn how to use. Support has been very quick to assist with any help I have needed.

works well

Amazing product! So versatile and easy to use!

I purchased this product because I wanted the ability to create things on my own instead of buying them. Initially, I wasn’t sure which one to choose, so I decided to take a chance on this one. I’m glad I did! It was not only easy to assemble but also simple to use. Tip: For your first test, use the included sample images on the SD card. A few unexpected bonuses came from purchasing through Longer/Amazon. I bought this in October but didn’t get around to assembling it until December. Unfortunately, I noticed that the red plastic “shell” was cracked. Since a month had passed, I assumed I’d just have to make do. I taped it together and hoped for the best. Later, I decided to reach out to Longer to inquire about purchasing a replacement part. To my surprise, they offered to send me the replacement piece free of charge! All I had to do was provide proof of purchase and a photo of the damaged part. Their excellent customer service really impressed me. The video showcases the final result of engraving the test compass image, and it turned out fantastic!

This is my first laser engraver. The build quality is very good. They put thought into some small details which i find reassuring in regards to quality of the brand. If they went out of their way to include these small steps in production Im confident in the rest of it. Engraving is very easy with it. Im mostly trying to cut thin plywood and it seems to work well but Im still learning. I like it. I actually like the included gbrl software. It cuts files lightburn doesn’t read. It took a couple hours to set up, a couple hours to hook up to WiFi and software. A couple more hours and I was engraving my own files. No regrets.

Laser works great. Instructions to assemble are great. Product is lacking in customer service and there is a lack of instructions on how to actually operate it once it is ready to use. Causes customers to do a lot of trial and error

It’s an amazing and very capable machine, it was my first laser engraver. It was also a very expensive learning moment. It’s easy to get excited with the capabilities of the machine and get ahead of yourself experimenting. I really enjoyed cutting plywood with it, but hadn’t yet bought the honeycomb cut mat… be warned, especially with air assist, fires will start fast when you don’t do things the right way. I only had the machine a couple weeks and now I’ve gotta buy another :( it’s worth the money, and if you’re crafty it’s honestly a pretty addicting hobby… just be careful! The machine is great and I’ve bought another Longer laser, before I do any more cutting I’ll be purchasing the cut mat from Longer as well

This is a great beginner laser if you only want to do some basic engraving. If you want to cut anything, you'll need a higher power laser. Warning, although the Ray5 is advertised as being up-gradable, it is not easily done. To upgrade, you need to change cables, flash firmware, and, even though Ray5 unit is only a month old, the Longer support team have told me I need to upgrade all of the circuitry (presumably by myself and at my own cost). I'm not comfortable rewiring a laser engraver or computer circuitry, or throwing good money after bad. So if you want to cut out designs, start with a much more powerful model. For me, one of the attractions of the RAY5 was the wifi connectivity or the ability to use a micro SD card so I wouldn't need a computer setup in the garage. Engraving / cutting creates a lot of smoke so I won't use it in the house. The wifi on the Ray5 is a joke. It's impossible to connect to wifi even with a NEST box sitting on top of it. The console can't handle GCode files greater than 1mb and struggles with even the simplest designs using the micro SD card. You will need a laptop or other computer connection. Save your money and buy a better product from a better brand.

Not really I would like to retrun but I don't know how to do tgat