Marsail Ergonomic Office & Gaming Chair with Lumbar Support & 2D Headrest

Hi agonized over a new office chair to buy as I work from home two days a week. I wanted something that was comfortable with adjustable arms, a lumbar support and a Headrest. It was easy to assemble. It came in a very compact box that was damaged. This didn’t seem to impact the chair at all there was an indent in the memory foam because of the way it was packed as stated by others. I had the chair now close to three weeks and dent is still there that seems like a packaging floor. The chair is comfortable and does everything that it says it will do I’ve said others that have a nicer foam on the base that are slightly more comfortable, but that said this is not uncomfortable, and if you’re on a budget, it’s a great chair.

Nice chair. Have had it a year and holding up well. Very comfortable. Easy assembly.

Very comfortable and fairly easy to assemble. I didn't have the right bolts for parts of the seat, so I had to hired a handy man to finish my chair. It's required he buy new bolts.

Easy to assemble. Comfortable ergonomics for the price.

Please do not buy this chair if you are assembly challenged... Great value, but the chair requires assembly!

Lumbar support is awesome, easily assembled and super comfortable

I was in a unique position when I selected this “Used – Very Good” version of the “Marsail Ergonomic Mesh Office Chair High Back Desk Chair Adjustable Lumbar Support with Headrest Flip-Up Liftable Arms Swivel Computer Task Chair for Big and Tall People”, as I had recently purchased the NEW version. I was extremely happy with the NEW version. For the additional 10% off, I figured what could possibly go wrong. The fine print indicated: “Looks and functions as if it were new. Moderate packaging damage observed during inspection.“ OK, the worst-case, I can return it. The chair box was inside an amazon box. I unbox the chair and for the most part, it appears as if the chair had been assembled and disassembled for return. My main concern was “were all the parts included”. Carefully checking, all the parts were there. Bent washers show that the chair was previously assembled. Not a problem. The unusual (maybe not) part was the lift mechanism and the gas lift cylinder were already together. This presented some challenge, but not insurmountable. Most likely because it was previously assembled. It was not worth it to get tools to separate them. One of the cautions with this chair was the mesh fabric. Between sunlight, humidity, and sharp objects, many issues could occur. Back to the used chair – as I am attaching the seat, I notice two very small cuts in the fabric - see photos. The final assembly completed, I decided to use a cover for the chair. Everything is great, but you get what you pay for. Next time I would pay the extra 10% for the NEW version of this great chair. Thanks.

The product advertises that its frame is made of metal, but it's plastic. That's not an opinion or preference issue, the frame connecting the headrest, back, armrests, and seat are plastic. The armrests are very wobbly and they're preassembled so it's not an issue of me not putting the chair together properly. The headrest provides no support because the plastic frame (advertised as metal) just bends before the mesh covering is able to contour. The lies in the product description and the loose armrests make me seriously doubt this chair would last even a year before needing to be replaced, so I'm just going to disassemble and return it. Don't buy this chair.