Urban Terrain Galaxy Ultra Multispeed High Performance Mountain Cycles for Men with Front Suspension and Dual Disc Brake MTB Bike 27.5T (21 Speed, Green)

Received a defective product, pedal rod was cracked packaging box was damaged, on display shows green colour but actually the cycle colour is black misleading the consumer..no rear air cap provided. And rear tyre was puncture when whole cycle was assembled again had to dismantle to return back. Very bad experience from Urban Terrain, Should check their products before sending it to the customer. Did not wanted to return the bicycle since no replacement was available at the time.

I did a lot of research before buying a cycle and this was on the top of the list to buy. Smooth delivery experience, item is as described by the seller. If you are looking for MTB this is the perfect bicycle easy to assemble yourself and save some money rather than buying any such outside. Sturdy and easy t o use. 5 stars !

The product is good, however the packaging should be more effective as it should avoid damages. I have received the product in which the Spoke was broken, however will repair it instead of returning back a huge product back. Overall recommended

I am writing to express my deep dissatisfaction with the bicycle I received from my recent order, which was my first purchase of this kind through Amazon. Unfortunately, the product arrived in an unacceptable condition with multiple defects, as outlined below: -Poor Material Quality: The overall build quality is extremely poor. Notably, the nuts began to rust within just one day of unpacking (please refer to attached images). Misaligned Gear Rotor: The rear gear rotor is not aligned properly with the wheel, causing significant vibration and instability while riding. -Defective Seat Assembly: The seat is very unstable. The central metal part is loose and causes the seat to shift position whenever I hit a bump or pothole. A mechanic examined it and confirmed that the issue is due to a manufacturing defect in the seat's central metal structure, not the nuts. -Punctured Rear Tire on Delivery: The rear wheel arrived with a flat tire. I had to take it to a mechanic, who confirmed that the tube was already punctured upon delivery. I have attached all the relevant images and video files for your reference.

Gear shifter display gone faulty within 1 week, cult support will send technician in 3-4 days

Quality of cycle and quality of brakes, gears are not good

Verry bad gears are not working tyres are wobbling Tyre is jam with disc break Gear quality 👎 Looks 👍 And now it is out of stock so I am unable to replace it

Good product, we can buy If they introduce 7 speed will be good