Hiboy VE1 PRO/ECOM 14 Electric Scooter - 500W/450W Motor Electric Scooter for Adults - 16"/14" Pneumatic Tires - 31 Miles Long Range & 23/22Mph Folding Commuter Escooter

I recently upgraded to the Hiboy VE1 Pro a month ago. I will share my thoughts on the product and how it compares to my old scooter. Maybe it will help you make a buying decision. This scooter was a HUGE upgrade for me. It is better in every way than my old one. I love riding it. I really only have 1 complaint about it which I will address later. Here are the features that I love: - Large 16" wheels ride very smooth and are MUCH safer than my old 8" wheels. This scooter takes bumps with ease, whereas every bump felt dangerous on the old scooter. - Pneumatic tires absorb small bumps and soften large bumps. My old scooter had solid tires which had a very rough ride. - The footbed is wide so you can ride with your feet next to each other. Do not underestimate how important this is! Spending at least 30 minutes per day on a scooter, it is important to ride in this feet parallel stance. I found that I developed hip pain after riding my old scooter with a right-side-back asymmetrical stance for several weeks. The parallel stance is the best stance you can ride in, and this scooter is specifically designed to be ridden that way. Switching to the feet-together parallel stance got the pain to go away, and allows me to absorb bumps with the leg muscles much easier. - The disk brakes are very responsive and maximize stopping power. This is important for safe riding in the city. The old scooter could not stop nearly as fast. Stopping power is necessary for a safe ride. - The 24 mph speed allows me to match the speed of traffic on Market Street. 24 mph feels quite fast. My old scooter topped out at 19mph, and the difference is more noticeable than I expected. I don't think I would want to go much faster as it would start to feel dangerous. - The dashboard is quite nice and easy to read. - The 3 "gears" are actually really helpful. I shift into gear 1 when lots of pedestrians are around. I use gear 2 when riding with friends who are on bikes. Gear 3 allows me to dust everyone except cars and exceptionally fast scooters. - The scooter's headlight is quite powerful and visible. The brake light as well. It also has wheel reflectors for side to side visibility. I like to use a bike light on my backpack as well, but I feel comfortable riding in the dark even without it. - The bell is powerful and loud. Much better than my last scooter's bell, and much louder. -I have even been able to ride this scooter down a staircase, like a bike. I don't recommend doing it, but it has the capability. So what is my 1 complaint? The scooter is a tight fit in my trunk. My old scooter was smaller and fit easily. This scooter wedges in. It is not a problem for me, but if you plan on transporting the scooter in the back of your car then you will want to verify that it can fit in the trunk before buying it. I should mention: the assembly was fine if you're good at building things, or experienced with bikes. If not, you might want to get the support of someone who is. I have to say: I think Hiboy really knocked it out of the park with the VE1 Pro. If you value QUALITY in the products you buy, then this is a solid purchase. The scooter punches above its weight class in terms of price. I think it would be hard to find a higher quality scooter at this price point. This scooter was about double the cost of my last scooter, and is worth every penny in terms of the quality. I would buy this again in a heartbeat.

I got this scooter to do my 7ish mile commute to work. Like a lot of the reviews say, it is easy to put together. The build quality is quite high overall, however, I did have some of the same issues others had with handlebar screws not log enough and stripped but I had some extra in my shop that fixed the issue. Plus, the brakes took a lot of tweaking to make it so they did not rub. The front brake still does not seed all the way down to get a full grip on the disk, but it works well enough. Especially, since I mainly use the back brake. The brakes seem to work well enough for me but besides just practice I haven't had a real slam on the brakes moment yet. This scooter is big! That's okay but it may be a challenge on narrow streets with crowds and tight turns. The half a second delay on throttle is probably there to keep the scooter from running away as you kick off and get feet on board. But I wish is was more like a quarter second delay. This thing is not water proof! The top standing deck plate is secured with four screws but it does not sit tightly onto the frame, so water can splash into tue battery and controller area. Holes on bottom are there to let that water drain. I sealed mine up with silicone and duck tape and it has made it more water resistant, but I'm sure they would not recommend this at Hiboy. I live in Florida so not much hills to deal with but the occasional hill is a struggle for this machine but for me it is not a big deal. I'm 175lbs and tested it on our rails to trails and kept it in 2nd at about 15mph and it got 25 miles before it cut out. That's pretty good I think but not the 31 mph under perfect conditions estimate. I wish there was an after market deck that had a built in seat over the back wheel. Could look really slick and would be nice to have a place to sit. Overall, great machine due to sold frame and big tires I have a blast on my daily commute. I was not paid for this writeup it is my opinion. Thanks.

I bought this scooter for my two high school girls to use to go back and forth to high school. It was sooo easy to get together and I took it around a bunch of times myself - was a blast !!! I almost didn't want to give it to them. I even had the local teenagers on the electric bikes giving me a thumbs up as I was having fun cruising around the neighborhood. The girls removed the seat because they said it was uncool and after they tried they loved it too. Between them they are 235 lbs and scooter has no problem with either or both of them as board deck is plenty big. The big tires make it stable as well. Unfortunately they started fighting over the scooter so we decided to give it to the older one and get the younger one later. Well the older one injured her knee in wrestling and couldn't use it for 6 weeks. During that time they put it in the garage - she of course now that the scooter was hers refused to let the younger one use it and typically as teenager despite me telling her to make sure it was stored charged - left it uncharged for almost seven weeks in the cold. The manual states clearly to leave it charged and charge it up monthly so it was basically our fault the battery died. I contacted the company and they had a very organized professional service center. I left a message and within 24 hours they called and emailed. I explained we left it uncharged and even though it states in manual the warranty doesn't cover the situation for replacement under this situation - they said no problem and mailed out another battery free of charge which arrived in less than a week. It was super easy to change the battery and now it works like new ! Awesome scooter and awesome company. Thanks so much we will be ordering another one!

This thing was broken out of the box. The brake disc was bent making it impossible to have the front wheel spin freely since the brake pad was constantly rubbing u against it. When I contacted Customer service they said there were instruction on pages 7-8 of the instruction manual on how to fix this. There were not. When customer service got back to me again several days later, they said "Take it to a repair shop." This is a brand new scooter just out of the box I'm supposed to take to a repair shop. After spending hours adjusting the brake I never got the rubbing to stop but the wheel did spin, although not freely, the brake pad was slowing it down. I took it out for the first ride thinking maybe if I wear down the brake pad enough, it will stop making contact with the disc, but as soon as I got on, hit the accelerator and tried to turn, the handle bars snapped becoming disconnected from the front tire so it no longer turns. Again after a couple days waiting for a response from customer service, they offered me a water-proof bag for my trouble. So basically I paid $600 for a scooter I can't risde and a water-proof bag I don't want. STAY AWAY FROM HIBOY!! I don't think they are a real company and if they are they won't be in business for long. Toy companies make higher quality scooters than this. I am pursuing legal action as I was thrown from the scooter when I couldn't turn and had to slam on the brakes to avoid a car. I have road rash all down my leg. My other leg, which is a prosthetic let, was damaged in the crash. This is literally the worst thing I have ever bought

Bought this for a smaller teen daughter. The good: It has surprising torque and consistantly out paces more powerful scooters we have, at least over short distances. The large tires roll over everything and have no problem with grass or dirt. It has clean lines, the battery pack is well hidden and it doesn't even look like a powered scooter at a distance. The deck is very wide and long enough to allow plenty of standing positions. The fenders are metal as well as the deck. The battery holds up, at least for light riders. The bad: the brakes squeak like a school bus and they don't stop as well as I'd like. The headlight is fixed and does not turn with the handlebars. The scooter has no turn signals, extra lighting, or an app. There is also no key or security features. Shocks would also be a nice feature.

The TLDR is that I would love this scooter as my transportation to and from work if I was in scooter range from where I worked. More so than the current S2 model I have (love my S2 as well though, for different reasons). Max 23 mph, adjustable height handles, wide base for standing comfort, pneumatic tires for a smooth ride, front and back breaks. Here's my review: Arrival -------- The large box arrived without any visual damage, which is nice considering the box itself is pretty heavy. The scooter was packaged well and has minimal assembly required. Only thing that looked like damage but wasn't was a plastic protector spacer for the front fork wheel. The spacer is to be tossed so it did its job. Assembly ------------- The front and back fender went on easy. Front wheel was also just as easy to assemble (the back wheel is already attached). I did it all on my own as well. The headlight was the only thing that gave me trouble but even that was still a simple task. Just had to push the screw out from the nut side since the plastic is a tight fit. The tight fit is what you want though so there is no rattle when attached. The instructions were written well. Wording all made sense and there were a few pictures to help too. During the assembly, I plugged in my scooter to fully charge. It was mainly charged to begin with since after lunch the light was green and it was ready to go. Test Ride ------------ I took it out for a spin around my neighborhood which has semi-steep hills. At first I had forgotten about the speed options and thought that I had not seen the charge light correctly. It was only getting up to 8-10 mph. Then I saw the 1 on the display. I bumped it up to 2 and got it up to 15 mph. Then jumped up to gear 3 and got up to 23 mph. My S2 maxes out at around 17 to 18 mph. Even though the difference between 18 and 23 is a small amount, if feels a lot faster on a scooter. The ride is so very smooth, thanks to the pneumatic wheels. My other S2 scooter has solid wheels which makes for a rougher ride. These wheels make cracks and bumps in the road much less noticeable. The larger flat base that you stand on is also a positive for me. Standing with my feet facing forward with them feeling like they are on solid ground is much more natural and less stressful on my feet. When not moving, you will notice the steering feels stiffer than usual. Having ridden on many scooters, this stiffness is actually a plus once you're at 23 mph riding near cars. You are not afraid to take one hand off the handle to itch your nose or adjust your glasses. You can steer around corners just fine as it isn't super stiff, just more so than your normal bike. I didn't know I wanted stiffer steering until riding this scooter. Now I wish I could stiffen up all the other scooters I ride. The height of the handlebars can be adjusted with ease to whoever is riding it. The whole bar folds down when transporting it in a car as well. The vertical bar folds down for transport but doesn't lock in anywhere. This is because you really don't want to lift your scooter with only one hand and walk around with it. You will WANT to have both hands on it. You can comfortably lift it with one hand on the front curved silver frame and the other hand on the far back side silver frame near the back of your solid base. All in all, this is a wonderful choice for the commuter who wants to feel more safe when choosing to use a scooter to get around.

UPDATE: the company reached out claiming that wanted to make things right. I responded with a detailed list of issues and wanted to know how they would want to make it right. Haven’t heard anything from them. So much for caring about the customer. Would not recommend this scooter to anyone. Terrible product and even worse customer service. Wish I could return this and get something else that’s actually worth the price. Overall this is a decent scooter but there is no way it is worth the $1000 price tag. I’ve spent hours trying to get the brakes fixed and you definitely need them. The other issue is all the steering components were loose and had to fix that. I also found scooter very misleading as the website gives one set of specs but then on the bottom of the scooter it shows a completely different max speed and motor wattage so that’s concerning. Would definitely reconsider going a different route if I could

I recently upgraded my scooter from a Hiboy S2 to a larger model Ecom14. I wasn’t sure if this was going to be more than what I really wanted but I am glad to have made the leap to a bigger scooter. The Ecom14 arrived in one undamaged large box. I was able to put the scooter together, including the seat and basket, myself. It wasn’t difficult at all and it only took me about 25 minutes. The larger inflated tires make for such a smoother ride. The sidewalk cracks and bumps in the road are less noticeable than the ride on the solid wheels of my Hiboy S2. In fact, I do not have to slow down as often when the terrain is a little rough. Although the seat and basket are removable. I have found that you can stand even with the attached seat. The adjustable handle bars also will allow for either standing or sitting. The Ecom14 does have good acceleration. Having the 3 different gears is a nice feature as the 3rd gear has a lot of get up and go. I do prefer gear 2 for safety reasons in areas where there is a lot of traffic and pedestrians. The headlight is located at the bottom and is much brighter than my S2. I have added lights to my wheels, as this model does not have sideboard lighting. It definitely is a fun little scooter. I love the basket and the comfortable seat. I am very happy with the upgrade and the longevity of the battery which makes for a less stressful ride when traveling distances. With my S2 I always traveled with my charger and would charge where and when I could. Having a bigger scooter does come with some downfalls. It is about 30 pounds heavier than my S2 which makes it more difficult to lift for a 125lb girl. I definitely need assistance getting it into the back of my truck. However the seat and basket are removable which could make it easier to travel with if need be. The handle bars do lower and fold down, but there is no locking mechanism so it can be a little awkward when loading into the back of a vehicle. Overall I am really happy with the upgrade. Most of my friends have the S2 or Max models and really are interested in making the jump to a bigger scooter for a more comfortable ride. The basket is the bonus for sure.