MerrellWomen's Moab 3 Mid Waterproof Hiking Boot

I had ordered Merrel Moab 3 shoes on 11 march, 2025 in good faith, they were supposed to be delivered on 21 march, 2025. I needed them for a trek for which I left on 24, march 2025. The shoes were delivered on 28 march, 2025, after I had left. Until I left there was no communication from the Seller regarding a delivery date.So now I don't need these shoes and would like to return them and I had been given a ten day window in which these shoes could be returned. This window of return should have been open until yesterday 7 april, 2025. But when I opened the return window yesterday on 7 april, 2025, it said that the time to return expired on 28 march, 2025 which was the day of delivery. In any case I was on a trek at that time.Anyway I couldn't have returned them earlier as I was in Arunachal Pradesh and not within telephonic or mobile range. I only reached home on the morning of 6 april, 2025.If you look at my earlier telephone records you will see that I requested several times that the shoes be delivered by the 23rd. But the seller refused to confirm any delivery dates.Now I have no use for these expensive shoes.Therefore it is not my fault that they were sent too late! And I was trying to return them in the ten day return window period which was specified by them. They never mentioned anywhere that the shoes had to be returned the very same day.Also please note that the shes were not sent in a box but in a plastic bag. It seems a bit unfair to send such expensive shoes so shabbily. the insole of the right shoe is damaged slightly.I have been wearing Merrel shoes for years and will continue to wear them but will think twice about buying from this seller. Unfortunately I am feeling very let down and unhappy.I do hope that the kind people at amazon can help me again.