THINKWARE ARC Dash Cam with Smart Driving Alert System, 3X Energy Saving, 1440P+1440P Front and Rear, Wi-Fi, Super Night Vision, 24/7 Parking Mode (Free 32GB Card, Hardwiring, 12V Cable, GPS)

This camera has great picture quality and the added features that it has with GPS are great. This was super simple to install it took me longer to unpack it than to install it, you just need basic install skills and most important the ability to figure out how to do something and a little common sense to go along. Ford sells Thinkware as an accessory, but they charge twice the price for it, but I can see why they pick Thinkware it is a great camera. Well worth the money. I will not go into every little detail because I am not trying to sell it but to just say what I think about it for my use! From what I see I am the only person reviewing this that actually put money out for it everyone else got it for free so this is a review from an actual buyer!It has now been over five months that I have had this camera installed and it is still working very well and the video that I have gotten has been good from both the front and rear cameras, I have had no problems with it at all and it is still working just as it did the first time, I turned it on. I do not see how people have so much trouble with it because it is so simple and so is the app that it has. Also, the video from both cameras is in the correct orientation and not upside down. This will be my last update because I cannot see writing any more since the camera works so well. As I said before it is money well spent and am glad I have it.

This dash cam just launched this year so it has the newest technology. I am satisfied with the performance and quality.Easy to installI found the user manual in the support section of the Thinkware Link app, followed it and installed in a short amount of time.Easy to connect to the app.Clicked the WiFi icon on the screen, scanned the QR code shown with the Thinkware Link app, connected!Smart driving alerts (recommendedFront vehicle departure warning and Traffic signal alert features are really convenient. The response time of both features are fast and alerts you right away. It notifies you when the signal changes and when the vehicle in front of you starts to drive off. I tend to get distracted easily when driving. The drivers behind can thank Thinkware for offering these features in their dash cams.Comes with a memory card.It is kind of nice that Thinkware included a memory card, most of the other brands don't come with one. 32GB of memory isn't a lot but at least I didn't have to hassle in buying one separately.I will update this review in a few months after I get in some use.

No instruction manual at all! I’ve used Thinkware dashcams before, so I had an idea on how to set the unit up. AND IT STILL WAS A PAIN IN THE ARSE! Download a new app, Set up the WIFI, Update the software, Try and scan a blurry non working code, Figure a workaround for that, Download files for the red light photo and speed zones, Set the parameters for camera and driving features without knowing what they are……. Not Easy! YouTube videos helped somewhat…A simple instruction manual would have alleviated all this headache.Sound quality could be improved as well. But other than that, it’s a real nice working unit.

[Updated on 10/12/24]Customer service finally gave me an answer (after about 3 months I submitted my initial complaint). They told me to turn off night vision, and they had no other solution. But I’ve already turned it off, and I still could not record license plates at night. What is the point of advertising “super night vision” if you’re saying not to use it? Basically, this is a product that they cannot fix.—————————————[My Original Review]I have tried many dashcams through the years. I have tried from $50 entry dashcams to the more expensive Starvis 2 sensor ones. I was not happy with the cheaper ones due to poor image quality. The ones with the latest Sony’s image sensor were a little better, but they did not justify the high pricetag. Also, the great reviews online about their capability to capture license plates at night — I learned you should take those with a grain of salt. Then I decided to go another direction. I decided to give the Arc, which is Thinkware’s new mid-level product, a try. Here are some things I have found after using this product extensively over the past 4 months.Pros:1. Good daytime images for front AND rear cameras.2. Reliable motion detection and impact recording with trademark beep sound3. Energy saving parking mode4. Useful ADAS feature which alerts you when signal turns green or the car ahead of you is leaving. Also warns you of red light cameras. I love this feature. It is somewhat accurate and immediately gives notifications.5. Nice blinking LED security light in motion parking mode.(you can also turn it off)6. Connects to your phone via WIFI so you can view recordings or change settings.7. Rear camera image quality during the day is as good as the front.8. Comes with a hardwire kit9. Sensitive sensors (you can adjust the sensitivity) — assures even minor impacts will be detected10. Beautiful designCons:1. The touch screen won’t respond many times2. The rear camera orientation won’t reverse in the app so you need to install it correctly the first time3. This could be a deal-breaker: Night recording tends to be blurry or over-exposed, making it almost impossible to read any license plates at night. The rear camera is even worse.4. Volume (female system voice) is annoyingly loud even on the lowest setting.5. Need to turn carplay off to connect to phone.6. The dashcam body consistently remains very hot when it is on, even during parking mode. I am worried if the circuits will withstand the heat longterm.7. Thinkware’s dashcam viewer app for Mac has issues. Also, it is recorded in km per hour, not mph even when you adjust the settings.8. Battery low warning comes on my car after 1 or 2 days continuously parked in parking mode.9. No option to turn on security LED lights during energy saving parking mode. Also, no LED light function at all on the rear camera.10. Terrible customer support. It’s been 2-3 months since I asked them for help because night recording are so blurry, but all they did was keep asking me to send sample recordings to them. I responded to all their requests and sent many footages, but they suddenly stopped responding to me. They are not responding to me at all after having me send so many of my recordings. I have not seen such disrespect from any company. Looked like they wanted to keep me only until the return period ended.This dashcam’s night time image quality is very poor and has serious issues. It’s basically night and day (no pun intended). I would not recommend this dashcam if you drive at night or want to use parking mode at night since license plate recognition is so poor that it is inlikely to capture any license plate numbers in an accident. Your headlights will over-expose any license plates in front and any darkness will blur it out — nothing in between. What’s the point of having a dashcam when it can’t read a license plate 3 feet in front of you? I have tested other cheaper dashcams and they had better night recordings than this. There are features like the ADAS feature which alerts you when the signal turns green. Or security blinking LED lights which many other brands don’t have. But there are too many cons. It was even frustrating just to set the time correctly since the Arc dashcam uses some weird time zone system. Overall, the Arc dashcam kind of feels like it’s unpolished which is why I regret buying this dashcam. I have lost all credibility in Thinkware. I have reached out to Thinkware and asked for assistance on these issues, and they still haven’t provided any real solution yet for 2 months now. They kept telling me “rest assured we will support you.” But as soon as my return window closed, they stopped replying. I was hoping Thinkware’s engineers would develop a firmware or software update to improve all or any of these issues I’ve mentioned above. But, now I don’t expect it will ever happen. I feel I’ve been tricked to keep this product and not be able to return it since the deadline passed.My Final verdict: I do not recommend this product or the brand.

I have an older Thinkware dash cam and decided to give them another try. The camera was always solid, but the app was a joke. Not a huge deal because I just took the card out and manually grabbed files when I wanted them. This version with their new app is much better, but still not an amazing app. Everything works as expected, video access is simple, and the video quality is still good. Just isn't very intuitive what they set in the options.It has an included rear camera as well which I didn't have before, perfect to run to the back of a crew cab truck rear window. I'd get this model again just for the video quality and video that records every time without thinking about it. Never had to use it for anything major yet, but I've looked at a few crazy drivers on playback, got everything I wanted to see.