BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

First off, I am not a product shill. I paid full market price for this unit and don't want any free stuff. Not looking for likes or any other forms of validation. I only take time to write reviews for products that are excellent and deserve attention and horrible products that don't deliver. The middle ground can sort itself out. Because detailed product information is so readily available for this machine, I will skip the standard review of every single feature and go straight to why I would buy this over and over again. I write this for anyone with pets and a significant amount of carpet. We rescue dogs and have a larger than average single family home. Rescue dogs rarely come completely potty trained. Almost all of them will have accidents in a new environment. Dogs who were kept as outside dogs can be the most difficult to train. I say all that to say this - We have cleaned hundreds, maybe thousands, of accidents. We have also tried more than a dozen different machines of all brands over the three decades, following every new gimmick feature that promised to change my carpet cleaning experience forever. However, this particular one truly has. Here's why: 1) Adequate and equal tank capacity - Some engineer finally got the note that both tanks need to be the same size! A dirty water tank that is half the size of the clean water tank isn't really helpful. Nothing slows the process down, like having to change either of the clean or dirty water tanks. And when they don't hold the same amount, they will require changing at different times and that doubles the process time. Previous frustrations also include dirty water tanks that shut down with the smallest amount of soap foam. Both of these tanks are large enough to easily clean an average size room. 2) Cleans unvacuumed carpet - Who wants to have to vacuum each room before cleaning it? Obviously, our carpets have lots of traffic and dog hair. This machine powers through and sucks up everything without missing a beat. Just put a strainer over the drain if there's a lot of hair or other debris in the dirty tank. 3) Doesn't require multiple rounds to wash and rinse - With previous machines, they didn't seem to really have the power to get everything with one pass. If we used any shampoo or other product, there always seemed to be residual soapy look to the carpets. So, we would go over the whole room using various shampoos and other product first, and then have to go back over the whole room with a clean water rinse. Having to do each room twice is also not fun. With this machine, I filled it with the hottest water out of the the tap. Then, going against manufacturers guidelines, I add a capful of Lysol Laundry Sanitizer to the clean water tank (again, not a shill, just telling you what works for us). With a reasonable pace of making passes up and back with a half machine overlap for each pass, we can clean a large room in 20 minutes. New stains and odors come up with one pass. If there are old, set stains, those can be reactivated and require doing the room twice. Our key has been to deep clean the carpets at first, doing heavy use rooms twice. Now, that everything has a baseline level of clean, we clean dog accidents immediately and do a quarterly routine maintenance clean every 3 months. So it has been an A+ solution for us as "heavy users" with lots of area to clean. We previously only used our home carpet cleaner for accidents and left the whole house standard clean to professional vendors. Now, we do it all ourself. It's quick, pretty easy and paid for itself when we skipped the usual $1200 bill from professional carpet cleaners. One tip and note to manufacturer: The dirty water tank sits on top, and the opening on the back portion top of the tank drops down into a slot. There are plastic ridges to help guide the dirty water tank to its proper position. However, they are not rigid enough or aligned in a way that guarantees a perfect seal without fail. In the beginning, we cleaned a room, but the dirty water tank was empty. After poking around, we found he dirty water tank was slightly misaligned and could not create the vacuum suction to extract the water. Two things you can do to verify that your are extracting. First, there's a distinct change in the suction sound when you lower the handle and it engages the suction. Listen for that sound. Second, you can visibly verify that water is returning through the clear plastic channel on the top front of the dirty water tank.

So we’re losing half a star because the tanks aren’t the same size and the clean water tank is too small. Clean water is on the bottom so you have to take both tanks off to fill the water. 3 fills of clean before I had to dump the other tank. We’re losing another half star because you’re supposed to go over an area until the water runs clean. The place it runs through is cloudy white so you can’t actually tell if it’s 100% clean . I don’t have great vision and this actually makes this part really hard. The reason I love it : this thing really does an amazing job. The former homeowner had animals and messy kids. They didn’t have a carpet cleaner. This made my carpet look really good. It took care of the stains with ease. The cleaner that came with it works really well and smells nice. It comes already assembled so you just fill it with solution and water and go!

Excellent suction. Excellent cleaning power. It is large, so it is difficult to move ergonomically. Not good for stairs. The price is high, but you absolutely get what you pay for. But for a large room, this carpet cleaner is exceptional. It is well-made and the parts are sturdy. You can tell this machine is meant to have parts replaced instead of buying a new machine. I have a German shepherd and this machine removes stains from years ago when he was a puppy. The pictures show the before and after seams of the cleaner.

Absolutely amazing! I had just cleaned all of my carpet using a Rug Doctor rental about 1 week ago. I bought this machine so I always had something for any pet stains or cleaning. When I tried it pulled out more dirt than the rental! I had to clean the entire house again. If it lasts well then this was a great purchase!!

I'm very happy with the results. The machine cleaned stains my old cleaner did not. Works amazingly! Very easy to use. I love the large tanks. Easily able to run the machine 45 minutes to an hour before having to refill / dump the tanks. Suction was great I did not need to put fans out to dry the carpet. Entire carpet was dried in a few hours. Size is bulky but I knew that buying it. The size sometimes makes it hard to push on the carpet and maneuver around corners and doorways. Would definitely recommend buying this machine.