BLACK+DECKER 12,000 BTU Air Conditioner Portable for Room up to 550 Sq. Ft, 4-in-1 AC Unit, Dehumidifier, Heater, & Fan, Portable AC with Installation Kit & Remote Control,White

This unit replaced an air cooler that I bought last year and this has been an absolute God send! I completely regret buying that air cooler and wish I would have thought of ordering this air conditioner instead!! I work night shifts and sleep, of course, during the heat of the day and this unit has worked beautifully cooling my bedroom down to a comfortable level. We have been having "a heat wave" if you want to call it that in my state with an average of 95 degrees and it has been doing an excellent job of keeping my bedroom cool and comfortable. Now, I've been reading some of the negative reviews about its cooling abilities and all I can say is that read what this units ability to cool is. I don't have the manual in front of me, but I believe it states it can cool a 200 square foot room, so if it's any larger, yeah, it might not do what you want it too. Other reviews talked about a difficulty to install but I had no problems. I have a very large side opening window and I ordered a widow kit (also off Amazon) that basically is strips of Velcro that you attach to your window and frame and attach a zippered material that fills in the gap between the two and you unzip where you want the exhaust hose to vent out of and it's simple as that! I don't live in a humid state so I can't say if the tank fills up with water often but the manual states that it shouldn't often? I'm sure that depends in the area you live but I don't think I'll have to worry about that but that seemed to be another "complaint" about his unit. So far, as an owner of a few days, I have absolutely no complaints. Easy to set up, cools my room perfectly and is so much quieter than an air cooler. I can hear my tv even on the highest fan setting. I also like the fact that I can heat my room in the winter so this unit can be used year round for me! I think if you can make sure it's capable of cooling your room, you won't be disappointed! And just for an update: Been using the heat setting and it works great! Real warms the room up! You just have to find a place for the vent to blow the cold air either outside or towards another room. I have the vent point downstairs and it works just fine. This unit really has been worth every penny

Still working like new after 6 years of ownership, works great for apartments that don't allow window units, and having heat instead is using baseboards is a plus, very efficient, it does fill up with water and shuts down, but I've used the drain and connected a hose to a jug, now I have no problems

By far the worst AC I've ever had especially at the price!! Amazon was great with shipping and they were very accommodating when it came to ultimately returning this AC unit. As for the manufacturer... don't waste your time trying to contact them. I never got a reply besides from their automated e-mailed system. At first I was super excited to get this AC since it claims to do it all. Air conditioner, heater, and dehumidifier. The installation was pretty easy we just had to connect the hose to the back of the unit and the other end to the window. I did have to drill away at one of the window slots that came with the unit since my window wasn't as wide as the slots. It was a slight inconvenience since my window is pretty standard size but easily fixed. As for the unit placement in my 100sqft bedroom it was very much "in the way". The instructions mention to not have any sharp bends on the exhaust hose to allow proper ventilation. Of course I wanted the best performance from this unit so I followed the instructions very carefully. Now to the main reason I bought this this AC unit. The reviews were great and it was on a list of one of the best AC units out there. With the insane NYC heat this summer I decided to splurge a bit and get this unit. When it came time to finally use it I noticed right away how much it did NOT cool down my bedroom. I decided to give it some time figuring it was just warming up. Well the next morning I woke up sweating. It was so hot in my bedroom and the unit seemed to only cool off the immediate area around it. If I were to walk to the other side of the room it felt like I had no AC running at all. After about a month of waking up resenting this unit I had enough and decided to return it. I contacted Amazon and explained to them the situation. The allowed me to return the unit but unfortunately I wasn't provided with a full refund since it was past their 30 day return policy. However, they worked with me and advised I contact the manufacturer since it was a possibility I received a defective unit. Amazon also provided me with an additional credit to make up for the bad experience I had. I e-mailed the manufacturer with a detailed story of what I had gone through trying to use their product. I received a confirmation from their automated system that they received my e-mailed and that they would get back to me soon. A little over a month later and nothing. I never got to try the heating system and the dehumidifier option was a complete joke and waste of electricity. Overall I lost about $120 but gained the knowledge of never buying a Black and Decker unit ever again. I now have two separate AC units placed in both my living room and bedroom which for a bit more money cools down my whole apartment including my living room which is twice as big as my bedroom! I'll link my current AC unit which is amazing if you're looking for something that actually works! Amana 8,000 BTU 115V... https://www.amazon.com/dp/B071HX7WCC?ref=ppx_pop_mob_ap_share

I bought mine May 2023. It’s still works phenomenally. I will say that, however, the unit is loud on the AC setting. It says that it is 52 or something dB. That for sure is incorrect. It reads a 67dB on the AC setting. Also, the drainage port is at the very bottom, so be mindful if you have Nowhere to vent the excess water, and the remote has no backlighting. Outside of that. The rooms get very cool and very hot, so it’s a good unit. If you can sleep through a lot of noise, get this, but if not, don’t.

For years I have suffered through miserable summers without an ac. My wife would never want an ac because she thought they all were the ones you sit on your window and would have to use cardboard to cover up gaps. I found this unit and just bought it because I was tired of suffering through sweaty days and even sweaty nights. I would find myself laying in bed non stop sweating because it’s so hot. Our apartment is on the side that gets hit by the sun so of course we’re gonna get hot. While writing this review, The 12000 unit has been on for 20 minutes on 72 degrees F and already my apartment living room is nice and cool! Regrets: I kinda wished I got the 14000 btu because why not, but that would’ve been overkill for my small apartment. Noise: It’s an ac unit. What do you expect? It’s not so noisy to the point you get a headache. It sounds like any other ac unit you would probably find. Not loud but noticeable enough to know the ac is on.. it’s very tolerable. Maybe a soothing noise imo. Suggestions: First: make sure you mark which hole the window panel will sit at and insert the pin. Then Use that weather strip provided to apply on the sides of the panel. You can slightly stretch this tape to cover more and use less of the strip. The unit has tape which I’m assuming to prevent any damage from shipping. Cut a small piece and place it on the pin that holds the window panel so this tiny pin doesn’t fall out and end up losing it. Make sure you wait the suggested time before use which is 6hrs. Who knows how the box was oriented while in transit. Sideways, upside down, etc. so take the unit out of the box, prep it, and let it sit for minimum 6hrs. Recommended is 24 hours. I started using it after 17 hours and works fine. Overall I’m very satisfied with my purchase. If you’re indecisive on which unit or brand to get, black and decker has always made quality products. Just get it