The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why does the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed "LOCK" is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories (including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Mop and Bucket with Wringer Set, Hands Free Flat Floor Mop and Bucket, with 5 Washable Microfiber Pads, Wet and Dry Use, Floor Cleaning System

Product ID: 581415208

Details

Colour
White
Handle type
Stainless
Head material
Stainless
Item volume
5.6 Liters
Special features
Adjustable

💧5 washable microfiber pads

🦾hands-free mop wringing

🧼2-chamber wash & dry bucket

¥32594

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

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Description

🧹 Elevate your clean game—because your floors deserve VIP treatment!

COMPACT CLUTTER FREE - All components nest neatly inside the bucket for sleek, space-saving storage.
DUAL CHAMBER INNOVATION - Separate wash & dry zones keep mop water pristine and hands clean.
PREMIUM MICROFIBER PADS - Five reusable, machine-washable pads deliver superior wet & dry cleaning power.
STAINLESS STEEL DURABILITY - Robust handle and mop head built to last through countless cleaning sessions.
EFFORTLESS HANDS FREE WRINGING - Scraper blades squeeze out excess water with zero manual effort—no soggy mop drama.

The JOYMOOP Mop and Bucket Set features a hands-free, dual-chamber bucket system with built-in scrapers for efficient washing and drying. It includes five washable microfiber pads designed for both wet and dry cleaning, a durable stainless steel handle, and compact storage—all engineered to simplify floor care while keeping your hands spotless.

Specifications

ASIN	B0BSL6S4HG
Additional Features	Adjustable, Hand Free
Best Sellers Rank	#157,305 in Home ( See Top 100 in Home ) #463 in Household Mops & Bucket Sets
Brand Name	JOYMOOP
Color	White
Customer Reviews	4.4 4.4 out of 5 stars (2,655)
Handle Type	Stainless Steel
Head Material	Stainless Steel
Item Weight	3.41 Pounds
Manufacturer	JOYMOOP
Manufacturer Part Number	13-D-01-JM-5B
Model Number	Bucket #13
Set Name	JOYMOOP Mop and Bucket Set
Volume	5.6 Liters

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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