PuraFlame Western Electric Fireplace Insert with Fire Crackling Sound, Remote Control, 750/1500W, Black, 33 1/16 Inches Wide, 25 9/16 Inches High

Ordering an electric fireplace online sight unseen was pretty risky.... ordering TWO of them seemed even more crazy. We wanted these in place, along with some new furniture, before Thanksgiving, so we bit the bullet and ordered them. We are extremely happy with the new fireplace(s) and in fact they have exceeded our expectations! They arrived quickly and were well packaged. In fact, the trim piece (shipped separately) was packaged so well, I would say it was overkill! We bought these primarily for look and ambiance and the fireplace looks even better than we expected! The log set and flames are quite realistic - despite the obvious that it's not a real wood-burning fireplace. These fireplaces have added a wonderful finish to both our family and living rooms. We had no expectation that these would provide any significant heat. The documentation and reviews also never claimed these fireplaces would provide anything more than supplemental heat. The family room is a bit over 400 sqft and the living room about 300 sqft. In addition to the ambiance, we were just hoping to take the chill out of the air and had no expectation these would "heat the house." And of course they don't. However, they provide much more heat that we expected! In fact, enough heat is produced in the front of the house that we have not yet turned on our gas furnace. Granted, we're in No. California and of course do not have extreme weather - although just this morning the outside temps were in the mid 30's. Our house is 65 yrs old and if we don't run the heater in the winter, the inside temp will drop below 60. We're comfortable at 66deg, but colder than that we typically would be running the heater. Of course our house, it's layout, insulation, etc. is different and so I wouldn't go by our results because your situation will be different. But for us, again, the heat output far exceeded our expectations. For example, since we installed, the temp inside several times has been as low as 59 deg. The house thermostat for the furnace is about 15ft from the livingroom fireplace and 20 or more from the family room fireplace. These two fireplaces together have been raising the inside temp to 66-68 degrees. Yes, it takes a couple of hours to reach, but we are so pleased that there is enough heat to indeed, take the chill off. We're giving this a 5 star rating because we are so happy with not only the looks, but the heat performance as well. In all fairness, there are some quirks that others may want to know. The flame feature set is just 3 settings. Fine by us as we're not interested in purple or blue flames.... :-) The "cracking" sound is really just a novelty and nothing we'll ever turn on. And just 2, non-adjustable heat settings. The remote is simple and we love the flame and log set as is and so no need for 8 differrent colors... Lastly, the big elephant in the room is the cost of electricity. We've only been running these less than a month and I fully expect our electric bill to go UP. How much? No idea yet. What I do know is that we've yet to run the old, gas furnace that also chews up electricity from the large blower. So we'll see if there's any cost savings. I kinda doubt it. But we didn't get these to replace central heating. Overall, we are so very pleased with our purchase!

I’m very happy with this electric fireplace. It looks beautiful once installed and gives the room a warm, cozy, and elegant feel. The flame effect and glowing logs look realistic, and the black frame complements the wall perfectly. The remote control makes it convenient to operate, and it fits beautifully underneath the TV. It was a great addition to the space and exceeded my expectations.

I think this might be my first review for Amazon, so that tells you how impressed I am with this insert. It looks realistic and adds such a cozy feel to my 320sf great room. I've used it every single day for the last 2 months and I'm loving it. I've had a wood mantle/fireplace for 20 years or more. It originally used gel fuel but there was odor I didn't like and the fuel was pricey. I purchased a small electric insert that put out good heat and was good for supplementing my central heat, but it was way too small for the opening in the fireplace and never looked quite right. I'd been contemplating upgrading to a full size insert for a long time but was really nervous about the negative reviews I read on virtually all of them. At least I knew the small one wasn't dangerous and it worked. This year I finally took the plunge, did a boatload of research and could not be happier with my choice. Folks who have seen it have been really impressed and have commented on how realistic it looks, as well as the heat output. Not only do the flames have a realistic display/rhythm, the embers and coals have a pulse to them that is not an obvious pattern and reminds me very much of real wood in a regular fireplace. This insert fits perfectly. The dimensions provided were exactly what was received. I love the faux brick interior because it really makes it look like a real fireplace. And the electric flames and coals are very, very realistic. And the heat it puts out is amazing. If it's a really cold day I might put it on the high temperature for a little bit and once the room gets warmed up then I can bring it down to the low temp and leave it there. Absolutely impressed. The fire crackling noise is a bit much on the higher volumes. The lower volume is much more realistic to me. But, frankly, I don't use the crackling noise hardly at all - mostly because I just enjoy the silence since I mostly read in that room. The only thing I consider a bit of a drawback (and not enough to lower the rating even a single star) is that you can't control the temperature with the remote. You have to turn the dial on the panel all the way up initially, get your room to the temperature you want and then back it off on the dial until it turns off. Then it will keep your room at that temperature. The unit remembers your previous settings, so once you get it set, you don't have to reset it every time you use the insert. It would be so much easier if it was in a digital display on the remote. But overall, that's a really minor thing compared to all of the pluses with this insert.

After researching electric fireplace inserts for months we thought this one had the most “realistic” flame and the overall appearance looked like a natural fireplace. The unit fit perfectly in our antique mantel (the size was the 25 63/64 x 23 3/16). It is literally plug and play. We are very pleased with the hot ember effect underneath the logs and the flames do not appear to be rolling on a flat movie screen like other units we saw. The heating element makes our 14x14 bedroom a little more warmer after being on for a while (although we did not buy it for this feature). We like how the controls are hidden and the heating feature does not stay lit on the front panel. The remote is simple to work and a bonus to have. The glass does not get hot and the firebox looks similar to our wood-burning fireplace. The sound effects are a cute feature but for me, the popping is too frequent and sounds a little like corn kernels hitting a tin pot. I would prefer only a crackling sound but my husband likes the sound effects. I just lower the sound and the tin popping is less noticeable. There are two things that would make this unit perfect: 1. I wish it had was a timer so you could turn it on at night and fall asleep without waking up to turn it off. 2. I wish the flame would be more bright white/yellow in color to closely mimic the flame that our wood-burning fireplace has. The color is too orange/red for my taste but it does have some yellow flickers (a blue flicker can also be added if you like that effect). Overall, we feel the price was not too excessive and we like it so much, we would most likely get another one for our family room someday.

The TOP to BOTTOM measurement of the fireplace opening is the most important. I have the Western 30" and the top to bottom fits perfectly with a 2" space on the left and right side. Remove the metal/glass cover on the fireplace by loosening the bolts located on the inside of the fireplace. Measure from the TOP of the opening to the 'seat' or slab that borders the front of the opening. DO NOT measure to the inside bottom because that will add about 2" inches and you will be wrong. I used 2x4's to frame the sides first and then the inside bottom of the opening. NO NEED TO FRAME THE TOP. I used 'window/door' caulking to caulk all seems inside and out and let it dry. I used cement bolts and a hammer drill to fasten the 2x4's and what I call the 'butterfly' drill bits to recess a hole for the bolt to sit below the wood surface. This permits the insert to slide in/out without hitting the bolts. It takes between 4 and 5 days to convert your fireplace and if you have to hire someone to do it, it will cost some money. I was lucky to have an outlet near my fireplace so wiring it was easy. CONSIDER THE ELECTRICAL CONNECTION BEFORE BUYING THE INSERT. An outlet too far or too much brick to cut through will be expensive. After outlining where to cut the wall I sanded down the texture to find screws/nails that held the wall in place so I could remove them. I used a utility knife to cut the wall so I can reuse what I removed to make it easier. I replaced my outlet box with a larger/deeper box to hold the extra wiring better. My fireplace box is lined with a 1/4" inch steel insert instead of brick. You will notice I had to fill-in the 12 vents that kept the metal from warping. I stuffed in paper and then used the window/door caulking to fill in the gaps. I used a wet paper towel to wipe the caulking to recess and resemble the brick mortar. I used a 2" inch thick by 6" inch thick drill bit designed for steel to drill thru the metal insert. I then used a 2" inch thick by 18" inch long cement drill bit and hammer drill to penetrate 5" inches of brick because there was an 8" inch gap between the metal wall and the stone. I drilled from the fireplace insert side. I used an old thin rod to insert thru the drilled holes and tap on the wooden studs seen in the wall. By listening to where the rod tapped on the wood I marked my hole, drilled and connected thru. Using the rod I ensured I drilled all the way thru to the fireplace. I then inserted the conduit I purchased thru the holes in the wood to ensure I could connect to the outlet box and taped the cable to the thin wire. I pulled the thin wire to pull the cable thru to the fireplace. I used self-drilling/tapping metal screws (NOT those for Aluminum) to fasten the new outlet box in the fireplace making certain it was back enough and high enough for the insert frame to miss it when pushed into place (remember, it penetrates 8" inches into the fireplace box) I used the screws to fasten the bracket to secure the new conduit to the inside of the fireplace and also keep it away from the insert frame. I have pics but do not see where to upload them. Finally, I used 'Meeco's Red Devil' 1 1/2" x 10" inch fireplace insert insulation to insulate the fireplace so cold air doesn't get in or heat gets out. It is self-adhesive and heat resistant so it works great. The insert looks really nice as does the flame. The 'crackling' sound sounds more like one of those Halloween decorations at first but you get used to it. Overall, very good product to convert a fireplace.

This was very easy to set up and it looks gorgeous. We don’t have an outlet in our fireplace as it’s a real fire place we don’t use. The cord easily came out the slot on the side to plug into the wall. The only criticism I have is the crackling sounds you can turn on sound very tinny and fake. But the wood looks real and I love that it’s glass enclosed so it’s cat proof.

So great! Used two of these in a recent remodel. Had gas fireplaces but wanted electric so I could use them all day, all year if wanted...fire-like ambiance without heat. It does have a heater tho, it's quiet and works quite well. Shopped in stores for the high end electric fireplaces (Duraflame, Regency, etc) and honestly, PuraFlame is on par for a fraction of the cost. Quite literally it's every bit, if not better than the high end electrics and looks as realistic as it can. There are three nice flame settings (low, med, high). I use high in daytime and low or med in evening. I actually even like the sound effects, yes it's a bit unrealistic but it's an electric fireplace. I'm not trying to fool anyone, just trying to create a cozy atmosphere. Have had these for 5 months now, use each of them about 8hrs/a day and no problems. Everyone else loves them too. Highly recommend!

It took over one month investigating which insert to get. I would have chosen this one within days, if mgfr showed top view photos like I am providing here. It was confusing to determine if it would fit my fireplace without confirming the interior size past the edging -- certainly did not want to buy and need to return such a heavy item. SO GLAD I PURCHASED IT! After I made the template out of cardboard, I ordered it (and upon arrival template fit exactly to the insert). Only need to use stone to boost it higher, fits perfectly! I am using this every morning and evening for the flame since its not really cold here yet. Overall, it is what I wanted. Just hoping the flame part last years as it was expensive for only the flame (sometimes I will use the heat), but worth it if it is long lasting. Metal is high quality and has weight. PROS: --Flame is so real looking, was using a real wood fireplace for over 40 years, this one is awesome. The reason I got it. --The buttons are behind a little metal gated door (did NOT want to see brightly lighted LED buttons while looking at flame as other inserts have.) --Came with a crackling button on remote (not shown online), this is a bonus. Sounds tinny at times, but over TV sound, it does add to the fireplace. --Good or bad, I knew my LR was too large to heat with this, but on the other hand, I was loosing all the heat from the original wood fireplace up the chimney, at least I am getting the same amount of heat out. Knew in advance I would not rely on the electric heater as much. --I also stayed away from buying this within days, because my fireplace IS in front of a huge picture window facing south. The listing advised against this. I see NO problem at all. Can see the flame in direct sunlight, without a problem. CONS: --Not three speed flame as advertised, only two speed. The first two are identical, no one can tell a difference between them. (It is fine, I'd probably only use these two anyway). --Remote doesn't always work from chair, need to go closer. I'm ok with that, eliminates always pushing the insert on and off button which could take wear and tear. This allows the insert button to stay on and I am only using the remote button. --Wish I could change the inside background brick, only in the daylight with it not being used, this doesn't look decent. Once the flame is on, its not bad.

So incredibly happy with this insert! I’ve had a non-functioning wood burning fireplace for 7 years and finally decided to go electric. I had previously purchased one on Wayfair and when it arrived I just absolutely hated it. The flame looked fake, it was so orange and cheap looking. I returned it and promptly ordered this one instead. Could not believe how amazing it is for the price! The flames look as real as they can get for an electric fireplace and the unit itself is solid and great looking. I’ve been running it every night since I got it and so happy with it! The crackling sounds are a nice bonus but a bit fake sounding on their own. But with the tv or music going it is the perfect compliment. Would highly recommend this unit - absolutely no complaints!

We replaced our 35 year old gas fireplace which had finally died. We couldn’t be happier. The slight increase in our electric bill was easily offset by the reduction in our gas bill. However, delivery by FedEx was a HUGE problem. 6 days in a row they couldn’t find our 170 year old house. I finally nailed a 3 ft long “FedEx” sign on the tree at the end of our driveway above the number sign which has been there for 8 years. That worked after I spoke directly to FedEx and had them tell their driver to just read the sign!

Looks so realistic compared to some other electric fireplaces. Looks great and gives good heat output.

It's really quite nice for an electric fireplace. My only complaint is that the heater could be more powerful. Their service was excellent when I had a question. It is very easily to instal and the brick background while looking at first very artificial actually looks quite nice when the fireplace is on. I would buy it again!

It was a great solution to an older fireplace that could be used for real wood anymore and much simpler and less expensive than a gas fireplace. There is sufficient heat for our needs on the low setting