Could I switch the top level straps to the bottom?

I do not believe that the stand would be functional with the straps reversed in order. The design is such that as designed the top straps are much stronger ( rated to hold over 100#) than the bottom solid vinyl sheet(rated to hold 21#). The top straps are also much longer. If you’d reverse then, the stand would not be very functional. If it worked at all, I’m sure you would not be happy with the result.

How can we order replacement parts? I can't assemble a rack because I lost the bag of parts that came with it in my move.

Hi! I am guessing contact the manufacturer.

How can we contact the manufacturer to request replacement parts? I can’t find a way to contact them anywhere

Amazon will contact them for you. The company is in China.

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SONGMICS Luggage Rack, Folding Suitcase Stand with Storage Shelf, for Guest Room, Hotel, Bedroom, Heavy-Duty, Holds up to 131 lb, Walnut Brown URLR007D01

Product ID: 560284539

Details

Brand
SONGMICS
Colour
Walnut Brown
Item dimensions L x W x H
67.1 x 47 x
Item weight
5.1 Pounds
Material
Bamboo

📏Wider 18.5" width fits large suitcases

🧳Supports up to 131 lb total load

🪵Natural bamboo frame - eco-chic durability

¥30788

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

🧳 Elevate your travel game with style and strength!

ROBUST BAMBOO BUILD - Heavy-duty bamboo frame supports up to 131 lb, blending strength with sustainable style.
SMART STORAGE SHELF - Lower shelf keeps shoes or essentials off the floor, with a roll-up fabric for neat folding.
SPACIOUS VERSATILE - Wider design fits 24" to 28" suitcases, perfect for all your travel gear.
QUICK SIMPLE ASSEMBLY - Tool and instructions included—set up your luggage rack in minutes, hassle-free.
EFFORTLESS PACKING AT EYE LEVEL - Elevate your suitcase to a comfortable height—no more bending or back strain.

The SONGMICS Luggage Rack combines a sturdy natural bamboo frame with a wider 18.5" platform to hold suitcases up to 131 lb total. Its foldable design and convenient lower shelf offer smart storage solutions for guest rooms, hotels, or bedrooms. Easy to assemble and crafted with a sleek walnut brown finish, it’s the perfect blend of durability, style, and functionality for the modern traveler.

Specifications

ASIN	B0C1GNDVWH
Base Type	Leg
Best Sellers Rank	#12,873 in Home ( See Top 100 in Home ) #4 in Luggage Racks
Brand Name	SONGMICS
Color	Walnut Brown
Customer Reviews	4.4 4.4 out of 5 stars (351)
Finish Type	walnut
Item Dimensions	67.1 x 47 x 51.1 centimeters
Item Shape	flat
Item Weight	5.1 Pounds
Manufacturer	SONGMICS
Material	Bamboo
Model Number	URLR007D01
Number of Items	1
Number of Levels	2
Part Number	URLR007D01
Required Assembly	Yes
Riser Color	Walnut Brown
Special Features	Foldable
UPC	194343520797

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Best international shipping I've ever tried. Worth every penny!

3 days ago

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¥30788

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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