EAST OAK 30" Electric Smoker for Outdoors | Built-in Meat Probe & Up to 6× Longer Smokes on a Single Load | Side Chip Loader for Uninterrupted Smoking | Bigger Batches with 725 sq in Cooking AreaRecycled Claim Standard 100

Prior to this unit I owned two from another company, their last one hardly produced smoke. I've smoked fish and steaks on this East Oak and it produces smoke, both were outstanding meals. It was very well packaged and there was no damage. The unit feels very solid and retains heat well. The drip pan system works better than the one from that other company. The seals are better. The controller is simple. Only assembly was adding the optional legs (solid and a nice add-on) and putting in a few shelves. The window is nice, never had one before. Will recommend this unit over other ones. Looking forward to smoking turkey at thanksgiving agin.

I recently got the smoking big and the East Oak electric smoker was the perfect smoker for me! It was incredibly easy to set up and get running. The digital controls are intuitive, and the temperature holds steady, which gave me the confidence to smoke my first-ever brisket. The results were incredible—juicy, tender, and with that perfect smoky flavor I was hoping for.What really sets this company apart, though, is their customer service. I had a small problem with the meat thermometer and when I reached out, the support team was not only prompt but also incredibly helpful and friendly. They quickly sent me a replacement thermometer and followed-up to make sure it arrived and was working properly. It’s clear that they genuinely care about their customers' experience.I highly recommend the East Oak electric smoker to anyone, whether you're a seasoned pro or a complete beginner like me. You won't be disappointed!

Up date: I accidentally missed a rack for the smoker. Customer service is responded and taking care of me. I also ordered the stand legs that came with two wheels. **** Came boxed and and pack extremely well. No damage. I was surprised it was not as heavy as it looks which is a good thing for me. Easy to move around and sturdy.Did my first smoke using chicken thighs. Came out great. From warm up to final cook was 3.5 hours. Using apple wood chips about 3/4 full in the firebox still plenty of smoke. I think I could have gone a couple of more hours with out filling the firebox. Very surprised. I am sure different woods burn at different rates. To make clean up easier. I took two small aluminum SHEET pans that fit the depth of the rack and was just over half the width, place one on a bottom rack over the fire box. I then staggered another on the next rack up on the opposite side. I then placed the thighs on a third rack. Worked out great. Smoke could still circulate. Easy peasy clean up. The aluminum sheet pans about 12x 8 in. or so, only have a 1 inch or so edge on them.

This smoker would be ideal for the average person wanting to smoke meats at temperatures above 235 degrees. Although the temperature range is capable of doing jerky the smoke generated is wholly insufficient to produce flavorful meats at low temperatures. Airflow at jerky temperatures is also inadequate to properly dry your meat. Condensation buildup keeps it too moist requiring much more time to process it. The time difference between this smoker and my other smoker is almost double.As for construction this smoker is built well. The door seals prevent smoke from escaping around the edges which means less cleaning is required to keep it looking good. The probe on mine is only one degree off my manual probe which is great. The one thing that I don’t really like as far as quality construction is the drop pan because it feels cheap and sits at an angle making it stand out when looking at it.Overall it’s a nice machine for the family who just wants to make delicious and convenient set and forget meals.

The main issue with this product is that the water pan is not made of stainless steel. After 1 use and not emptying out the pan, there is already rust forming after 3 weeks. Another issue a found is that the manual suggests 30 minutes of preheating. I had to go over an hour and a half before the wood chips started smoking, and even then it is a light smoke, so don’t expect your meat to get a real deep smoke flavor. The rest of the setup seems solid though. Overall 3 1/2 stars.As a follow-up to this review, let me say that East Oak customer support is outstanding. They initiated a conversation on my initial review and worked to resolve all of my concerns. I marked 5 star on Amazon review for this effort. However, if you are still reading this review, I still have to knock this down a half star. My second smoke was for pork butt. I filled the tinder box with wood chips, and after 12 hours the box was only 20% ashed. I don’t know if the heating element doesn’t get hot enough or needs to be closer to the box, but you won’t get that deep smoke/bark like in high end devices where you need to replace the chips every 4-6 hours. Overall though, this is a very good smoker that delivers what it advertises, and the customer support shows that they care about their product. 4 1/2 stars.

Excellent electric smoker. I used it six times already doing various recipes. Temperature control is very good and the meat probe that comes with it is very useful. I got the one with the glass window which is very useful for first time users, because they can keep an eye on what's going on without opening the door and losing the heat and smoke.Relatively easy to clean, especially when you learn to not overfill the smoker and keep the meat above the drip tray.Last time I used the smoker I dropped the wood chips box on concrete from 10 ft and it bended, the lid won't stay put. I went to purchase a new box but they were all sold out. I contacted the customer service, told them what happened and 2 weeks later I received the part free of charge.GREAT customer service!I would probably buy this again at the end of the smoker life just because I know they have good customer care.Thank you!