Elica Vetro Glass Top 4 Burner Gas Stove with Double Drip Tray (594 CT DT VETRO 1J), Black

I was using similar elica 4 burner cooktop since end of year 2013. It was showing it's age so decided to get new one & shift it to my native place house.Coming to this new model it has double dip tray which is helpful in maintaining it clean, the new model has good sturdy pan support as well. The glass is of 8mm compared to 6mm of the competitor brand "G". The quality of glass is much better & properly placed as well as insulated. The body is made up of stainless steel and easy to clean. Buttons are ergonomics.The box package was simple but sturdy. Overall happy with the quality of the product and service by Brand Elica and as always Amazon rocks.Lesson learnt hard way...A pointer for those who want to buy new cooktops.1 Never select Auto Ignition (AI) model as care has to be taken to keep it dry. Short circuit may happen leading to hazards.2. Never get powdered coated body as it's mostly wrought iron instead prefer stainless steel model for long life and easy maintainence.3. Choose thicker Glass top as it helps keep it cool not heating much. I guess Elica provides 8mm glass compared to 6mm by most competitors.Read on further if you want to know more about my bad experience.Initially I went for (AI)auto ignition model of some other brand called "G" & had to face issues from beginning with service as well as quality of product. The installation executive of brand "G" was supposed to come on Saturday 27th Feb 2021 but did not turned up till 6pm in evening so I called their number & then it was rescheduled on Sunday. Luckily my old elica was working so I had no issues. Even after installing brand G the auto ignition of one burner was not functioning properly so I pointed out to him but reply was quite casual and was not even eager to resolve it. I decided to test it for a day or 2 but issue was still there so I put up service call for it. Again some other person came acknowledge the issue but did not took any steps to resolve instead got reply I will try to change the wire but I do not have it now. When I asked if it can work or should I call Amazon for returns & his reply was shocking but honest that such issues arrives in auto ignition in future so see if you can return it to get manual ignition. So called up Amazon for returns & luckily it was possible. Waited for 1 day to give brand "G" fair chance to resolve but no reply from them so booked new manual ignition elica cooktop & put up returns request for auto ignition model of Brand G. If Brand "G" having poor service support in area of Mumbai Western suburbs then what about 2 tier cities or rural places??When I removed the connection for repacking Brand G for returning to Amazon found out dents in fixed steel plate of the defective AI burner. The other burner on front had some rust spots on burner and spark plug which cannot be cleaned.Tried to Clean it & repacked waiting for Amazon to pickup on Sunday 7th March as I will be free to face it.Just hoping to get my refunds from Amazon without any issues.

I have been using it since a month, it's nice , flames of all the 4 burners are good.

Installation was hassle free. Elica persons explained each and everything in detail. 5 star for installation

Satisfied with product and installation

It's good. Satisfied with its performance. Working efficiently. Service technician is also good