Could I switch the top level straps to the bottom?

I do not believe that the stand would be functional with the straps reversed in order. The design is such that as designed the top straps are much stronger ( rated to hold over 100#) than the bottom solid vinyl sheet(rated to hold 21#). The top straps are also much longer. If you’d reverse then, the stand would not be very functional. If it worked at all, I’m sure you would not be happy with the result.

How can we order replacement parts? I can't assemble a rack because I lost the bag of parts that came with it in my move.

Hi! I am guessing contact the manufacturer.

How can we contact the manufacturer to request replacement parts? I can’t find a way to contact them anywhere

Amazon will contact them for you. The company is in China.

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SONGMICS Bamboo Luggage Rack, Folding Suitcase Stand, with Storage Shelf

SONGMICS Bamboo Luggage Rack, Folding Suitcase Stand, with Storage Shelf

Product ID: 541937302

Details

Brand
SONGMICS
Color
Walnut Brown
Item Weight
5.1 pounds
Item dimensions L x W x H
26.4 x 18.5 x
Material
Bamboo

🎒Supports up to 110 lb suitcase

📏Wider 18.5” frame fits large suitcases

🪵Natural bamboo with walnut finish

¥50663

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

🧳 Elevate your travel game with style and ease!

QUICK SIMPLE ASSEMBLY - One tool, one screw type—set up your luggage rack in minutes without the hassle.
SMART LOWER STORAGE SHELF - Keep shoes or essentials off the floor with a neat, roll-up fabric shelf for clutter-free spaces.
EFFORTLESS PACKING COMFORT - Elevates your luggage to a perfect height—no more bending or back strain.
SPACIOUS FOLDABLE DESIGN - Wider than most racks, fits 24”-28” suitcases and folds flat for seamless storage.
ROBUST STYLISH BAMBOO BUILD - Sustainably crafted bamboo frame with a chic walnut finish that complements any modern space.

The SONGMICS Bamboo Luggage Rack combines durable, eco-friendly bamboo with a spacious, foldable design that supports up to 110 lb. Its wider frame fits large suitcases (24”-28”), while the walnut brown finish adds a sophisticated touch to any guest room or hotel. Featuring a convenient lower shelf and easy assembly, it’s the perfect blend of function and style for the modern traveler.

Specifications

ASIN	B0C1GNDVWH
Base Type	Leg
Best Sellers Rank	#21,638 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #6 in Luggage Racks
Brand Name	SONGMICS
Color	Walnut Brown
Customer Reviews	4.3 4.3 out of 5 stars (1,595)
Finish Type	walnut
Item Dimensions	26.4 x 18.5 x 20.1 inches
Item Shape	X-Shape
Item Weight	5.1 pounds
Manufacturer	SONGMICS
Material	Bamboo
Model Number	URLR007D01
Number of Items	1
Number of Levels	1
Part Number	URLR007D01
Riser Color	Walnut Brown
Special Features	Foldable
UPC	194343520797

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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¥50663

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

View all Trustpilot reviews