The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid comes off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories (include mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

JOYMOOP Mop and Bucket with Wringer Set, Flat Mop and Bucket, Wet and Dry, Includes 5 Reusable Microfiber Mop Pads, Ideal for Hardwood, Laminate Wood Flooring and Tile Cleaning

JOYMOOP Mop and Bucket with Wringer Set, Flat Mop and Bucket, Wet and Dry, Includes 5 Reusable Microfiber Mop Pads, Ideal for Hardwood, Laminate Wood Flooring and Tile Cleaning

Product ID: 541782158

Details

Colour
Double Dry Mop
Handle material
Stainless
Handle type
Stainless
Head material
Microfibre
Material
Polypropylene

🌀360° mop rotation

💧dual-chamber wash & dry bucket

🧼5 reusable microfiber pads

¥38563

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Description

✨ Mop smarter, not harder 🧽

SPACE SMART STORAGE - Compact design fits all components inside the bucket, perfect for sleek, clutter-free homes.
HANDS FREE WASH DRY - Dual-chamber bucket lets you clean and wring without touching dirty water—hygiene meets convenience.
EFFORTLESS 360 CLEANING - Reach every corner and under furniture with a fully rotating mop head that makes spotless floors inevitable.
ECO FRIENDLY COST EFFECTIVE - Includes 5 durable microfiber pads that are reusable and highly absorbent, reducing waste and saving money.
ADJUSTABLE STAINLESS STEEL HANDLE - Extendable from 26.5 to 50 inches for ergonomic mopping tailored to your height and comfort.

The JOYMOOP Mop and Bucket Set features a 360° rotating microfiber mop head with an adjustable stainless steel handle and a dual-chamber bucket for separate washing and drying. Designed for hardwood, laminate, and tile floors, it includes 5 reusable microfiber pads and offers hands-free cleaning with compact storage, making it an efficient, hygienic, and eco-conscious choice for modern homes.

Specifications

ASIN	B0BSH1DTWK
Best Sellers Rank	24 in Business, Industry & Science ( See Top 100 in Business, Industry & Science ) 1 in Commercial Mop Buckets
Brand Name	JOYMOOP
Colour	Double Dry Scrapers 50'' Mop With 5 Pads
Country Of Origin	China
Customer Reviews	4.3 4.3 out of 5 stars (52,675)
Handle Material	Stainless Steel
Handle Type	Stainless steel adjustable handle
Head Material Type	Microfibre
Included Components	1 Bucket #2124, 1 Instruction Manual [Multi-language], 1 Mop-head with 1 Pad, 4 Extra Pads, 4 Mop Handle Rods
Item Volume	6.5 Litres
Item Weight	899 Grams
Manufacturer	Jianmei
Manufacturer Part Number	24-D-01-JM-5B
Material Type	Polypropylene
Model Number	Bucket #2124
Set Name	Mop Mop Set
Special Features	360° Spin, Retractable Mop, Rust Resistant
Unit Count	1.0 count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

¥38563

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

View all Trustpilot reviews