Question 1

What is the voltage requirement?

Accepted Answer

120v.  20 amp receptacle.

Question 2

Warranty period? Electric requirement? Glass thickness? Please

Accepted Answer

Dear Friend,
Thank you for your question.
We recently updated the warranty time. Now we provide a three-year warranty. You can contact us anytime if you have any problems within three years, and we will provide you with any spare parts for free.
On the other hand, SWHSE sauna room has no special requirements for electricity, regular voltage can be used (AC110v / 60HZ).
In addition, our glass is 8mm tempered glass and both sides of the glass are also attached with a layer of tempered film, which is not easy to break.
If you have any other problems, please feel free to contact us, and we will try our best to help you solve it ASAP.

Question 3

How long is the warranty?

Accepted Answer

Hello my friend,
Thank you for your inquiry regarding the warranty period for our far infrared sauna.  We are pleased to confirm that we offer a comprehensive 3-year warranty for our product.  This warranty covers any issues that may arise during this specified period.  Should you encounter any concerns or questions, please don't hesitate to reach out to us.  Our dedicated customer service team is available to provide free assistance and solutions for any challenges you may encounter.

Even beyond this warranty period, we encourage you to reach out to us. We are committed to delivering the utmost professionalism and expertise in addressing any concerns or inquiries you may have. Your satisfaction remains our priority.

Feel free to connect with us at your convenience. We are here to provide you with the best possible service and assistance.
Best regards,

Question 4

Can this sauna be plugged in the standard out let in the usa ?

Accepted Answer

Hi my friend,
Thank you for your inquiry. We're delighted to provide you with an answer.
Our far-infrared sauna‘s plug is designed to fit the standard sockets found in the US. However, to account for variations in household sockets, we've included a conversion plug as well. You can conveniently select the plug that matches your specific requirements.
For more detailed visuals like plug photos, kindly reach out to our customer service team. We're more than happy to assist with any queries you may have.
Feel free to ask us anything – we're here to help!
Warm regards,

ASIN	B0C7L9VJH5
Best Sellers Rank	#382,239 in Patio, Lawn & Garden ( See Top 100 in Patio, Lawn & Garden ) #290 in Saunas
Customer Reviews	4.6 4.6 out of 5 stars (14)
Item model number	002MS
Manufacturer	SWHSE
Product Dimensions	47.3 x 39.4 x 74.8 inches

1-2 Person Infrared Sauna 15 Minutes Pre-Warm up Far Infrared Sauna for Home with 7 Colors Chromo Therapy Lighting and Full View Tempered Glass,2-in-1 Towel Holder

Description

Specifications

Common Questions